Send a Medication to the Pharmacy from the Workflow Module

NextGen® Enterprise EHR Help

ePA from the Workflow Module Inbox

When you set up Clinical Tasking for Electronic Prior Authorization (ePA), users receive tasks in their inbox that notify them of certain ePA status changes that they need to take action on. Tasks can be routed to a provider or to a workgroup depending on the setup. Having ePA tasks listed on the Clinical Tasking tab in Inbox helps prescribers and clinical staff monitor responses on prior authorization requests sent from NextGen® Enterprise EHR to the pharmacy benefits managers (PBMs). The responses can include status updates when a prior authorization request needs clinical questions answered or other prescriber input, as well as approvals and denials from the PBM. Having notifications sent to the inbox improves the efficiency of the ePA process by enabling you to manage some ePA actions without opening the Medications module each time you want to check an ePA status or take action. The ePA tasks have Action Required and Approved statuses. You can go directly from the task in the inbo

NextGen® Enterprise EHR Help

Send Medications to Multiple Destinations

In NextGen® Enterprise EHR, open the Medications module. Select a medication. On the Medications toolbar, select Send. Note: If the pharmacy associated with the medication is hidden, a message appears with an option to select another pharmacy. The Send Prescription window opens. Note: For multiple medications, all associated pharmacies must be active before you can send the medications. Optional: To remove a hidden pharmacy message from the Alerts section, select a destination pharmacy that is not hidden in the Destination field or through the Manage Patient Pharmacies link. To fax the prescription, select Force to Fax. To set the selected pharmacy as the default primary pharmacy, select Patient's Primary Default Pharmacy. Set up the patient's primary, secondary, and mail-order default pharmacies using the Manage Patient Pharmacies link. Select Send. Note: An application message appears if any inactive pharmacy is selected. You are prompted to select an active pharmacy before sending t

NextGen® Enterprise EHR Help

Approve an Rx Change Request from the Workflow Module

You can approve the Rx Change request for different request types from the Workflow module. Open NextGen® Enterprise EHR and open the Workflow module. Select the Clinical Tasking tab and select an Rx Change request from the task list. The Rx Change request details and patient information appear. Select the appropriate request type and do one of the following: If the request type is Prior Authorization, enter the Prior Authorization ID provided by the Pharmacy Benefit Manager (PBM) and if necessary, select a Date. If the request type is Generic Substitution, select a generic medication under Suggested Medication. If the request type is Drug Use Evaluation, Script Clarification, or Out of Stock, select a generic medication under Suggested Medication. For the Drug Use Evaluation request type, you can do one of the following: Approve the Rx Change request of the suggested medication. NextGen® Enterprise EHR sends a Cancel Rx request to make the original medication inactive and places the n

NextGen® Enterprise EHR Help

Electronically Submit a Prescription

In NextGen® Enterprise EHR, open the Medications module. Select a medication. On the medication details toolbar, select Send. Note: If the pharmacy associated with the medication is hidden, a message appears with an option to select another pharmacy. The Send Prescription window opens. For multiple medications, all associated pharmacies must be active before you can send the medications. Only providers who are enrolled in ePrescribing and assigned a Surescripts Provider Identifier (SPI) can submit prescriptions electronically. If you are not enrolled, a message appears indicating that no SPI is allocated. You can contact your system administrator to check your enrollment details and see the Select a Supervising Physician section in File Maintenance. Optional: To remove a hidden pharmacy message from the Alerts section, select a destination pharmacy that is not hidden in the Destination field or through the Manage Patient Pharmacies link. From the Destination list, select a pharmacy. No

NextGen® Enterprise EHR Help

Deny eRx Refill Request from the Workflow Module

You can deny an eRx refill request task from the Workflow module. When you deny an eRx refill request, NextGen® Enterprise EHR sends a message to the pharmacy informing about the denial. Open NextGen® Enterprise EHR and open the Workflow module. Select the Clinical Tasking tab and select a refill request from the task list. The refill request details and patient information appears. Refill Request Select Deny. The reasons for denial appear. Note: If you configure custom denial reasons, NextGen® Enterprise EHR includes eRx custom denial reasons in the denial reasons list. For more information on custom denial reasons, go to NextGen Healthcare Success Community and download the latest Medications and Medication Allergies Modules User Guide forNextGen®Enterprise EHR. Denial Reasons Select a reason for denial from the list. The Send Refill Response window opens. Select Send to complete the refill request denial. Note: If you select the Denial - New prescription to follow reason, the Note t

NextGen® Enterprise EHR Help

Approve an eRx Refill Request from the Workflow Module

You can approve an eRx refill request task from the Workflow module and acknowledge drug interactions. Open NextGen® Enterprise EHR and select a patient from the Patient Lookup window. Open the Workflow module. Select the Clinical Tasking tab and select a refill request from the task list. The refill request details and patient information appears. Select Approve. The fill options appear. Fill options Select the number of refills to approve. If NextGen® Enterprise EHR detects any drug interactions, the Drug Interaction window opens, where you can review the details of the drug interactions. NextGen® Enterprise EHR displays an alert for inactive ingredients with the associated allergic reactions and the percentage of available formulation that contains the inactive ingredients. Select a drug interaction and select Acknowledge. You can enter a reason for the acknowledgement if necessary. An acknowledgement check mark appears for the drug interaction. Drug Interaction acknowledgement Sele

Send a Medication to the Pharmacy from the Workflow Module

Recommendations

ePA from the Workflow Module Inbox

Send Medications to Multiple Destinations

Approve an Rx Change Request from the Workflow Module

Electronically Submit a Prescription

Deny eRx Refill Request from the Workflow Module

Approve an eRx Refill Request from the Workflow Module

ePA from the Workflow Module Inbox

Send Medications to Multiple Destinations

Approve an Rx Change Request from the Workflow Module

Electronically Submit a Prescription

Deny eRx Refill Request from the Workflow Module

Approve an eRx Refill Request from the Workflow Module