You can reject items sent for provider approval.
- Open the Workflow module.
- Select the Provider Approval Queue tab.
- In the Pending tab, select an item from the list.
A preview of the item is displayed in the viewing pane.
- If a comment was not previously entered, you must enter one. Nextgen Healthcare recommends to provide a reason on rejecting any item.
- Select Reject in the Workflow toolbar.
The item is moved from the list of pending PAQ items to the list of items in the Rejected tab.You can reassign, task, or accept the rejected item from the Rejected tab.
