Patient Alerts Module Trigger

NextGen® Enterprise EHR Help

Launch Patient Education Topics from a Template

Before you begin You must have your own provider license to use the Healthwise Patient Education Module. To obtain a license, contact your NextGen Sales Representative or NextGen Client Support. For more information on using the Patient Education module, go to NextGen Healthcare Success Community and download the latest Healthwise Patient Education Integration Guide for NextGen® Enterprise EHR. You can display a preselected or context-sensitive patient education topic depending on the Patient Education trigger setup. Context sensitivity is based on the CPT or ICD-9 code, terms, or title and language selected during the encounter. To display a patient education topic related to a particular CPT or ICD-9 code, a procedure or diagnosis must be saved to the encounter. After you display a patient education topic, you can save it to the encounter. The topic remains viewable when the encounter is locked. Ask your system administrator which NextGen® Enterprise EHR template and field(s) to use

NextGen® Enterprise EHR Help

View Patient Alerts

You can view a quick list of all available NextGen® Enterprise EHR and NextGen® Enterprise PM alerts for the patient on the Patient Information Card (PIC). You can also open the Patient Alerts window to view, acknowledge, add, edit, snooze, and remove the patient's NextGen® Enterprise EHR and NextGen® Enterprise PM alerts. Note: The Alerts button in red color with a numeric count; indicates that there are patient alerts available. For example, . When there are no alerts, the button appears as . Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. To view a quick list of available alerts for the patient; on the PIC, hover over Alerts.The Alerts table appears listing the patient alerts by type and description. Alerts that require acknowledgement, appear at the top of the list, denoted by red-colored text and the indicator. Note: If you configure the Practice Preferences settings in File Maintenance to include NextGen® Enterprise PM alerts, such alerts appear in

NextGen® Enterprise EHR Help

Viewing, Acknowledging, and Assigning Alerts

You can set up NextGen® Enterprise EHR patient alerts to inform providers of specific concerns about the current patient and have them acknowledge the information. You can assign alerts to individual patients, or if you are a system administrator, you can assign alerts to all patients in a practice. To perform alerts actions, you must have access rights under Modules, Medical Records, Patient Alerts in System Administrator. For more information, go to the NextGen Healthcare Success Community and download the latest System Administrator Guide for NextGen Enterprise. You can set practice preferences to view alerts from NextGen® Enterprise PM along with alerts for NextGen® Enterprise EHR. Alert Types Set Preferences to View NextGen Enterprise PM Alerts in NextGen Enterprise EHR Visual Alert Indicators on the Patient Information Card Alerts provides a list of NextGen® Enterprise EHR and NextGen® Enterprise PM alerts for the patient. You can configure the practice preferences to customize t

NextGen® Enterprise EHR Help

Set Preferences to View NextGen® Enterprise PM Alerts in NextGen Enterprise EHR

You must enable the following practice preferences to include NextGen® Enterprise PM alerts in NextGen® Enterprise EHR and display visual indicators for them on the Patient Information Card. Note: You can add or edit these alerts only from NextGen® Enterprise PM. For more information, go to NextGen Healthcare Success Community and download the latest Layout and Preferences Guide for NextGen® Enterprise PM. For more information on practice preferences for the Patient Information Card, go to NextGen Healthcare Success Community and download the latest File Maintenance Guides for NextGen Enterprise. Access NextGen® Enterprise PM. From the Admin menu, select Preferences > Practice. The Practice Preferences window opens. In the Preference List pane, select Patient Information Bar. In the EHR tab, select one or both of the following options. To display a PM tab on the Patient Alerts window for viewing NextGen® Enterprise PM alerts, select the Display PM Alerts check box. To display the count

NextGen® Enterprise EHR Help

Assign NextGen® Enterprise EHR Alerts for Individual Patients

For each alert type, you can select an existing alert message or create a new one. You can select options to display an alert in bold red type and show the alert in the Patient Alerts window when you open the patient's chart. You cannot select a Patient has expired alert on the Add/Edits Alerts window. You can only add this alert from the Modify Patient Information window. You must start documentation from an NextGen® Adaptive Content Engine template for some alerts. Open the patient's chart. Do one of the following: If no current alerts exist, select the gray Alerts button on the Patient Information Card. Note: This function is enabled only for NextGen® Enterprise EHR alerts. If current alerts exist, select the red Alerts button to display the Patient Alerts window. On the EHR tab, select Add/Edit. The Add/Edit Alerts window opens, with a separate section for each alert type and its options. Use the horizontal and vertical scroll bars to view all alert types and options. To assign an

Help Guide for NextGen® Enterprise PM 8

Alerts Report

The Alerts report can be used to generate a list of custom alert messages that display to users in NextGen® Enterprise PM. Custom alerts are created by users in a guarantor's Account Profile > Notes tab, or in a patient's Patient Chart > Clinical History/Notes tab. From the report window, you can "drill-down" to the account or chart to see the actual alert message. Note: The Alerts report does not include system-generated alert messages that display based on settings in Practice Preferences > Alerts. To access the report in NextGen® Enterprise PM, select the Reports menu and select General and then select Alerts. Alerts Report Columns Parent topic: Alerts Parent topic: General Reports

Patient Alerts Module Trigger

Recommendations

Launch Patient Education Topics from a Template

View Patient Alerts

Viewing, Acknowledging, and Assigning Alerts

Set Preferences to View NextGen® Enterprise PM Alerts in NextGen Enterprise EHR

Assign NextGen® Enterprise EHR Alerts for Individual Patients

Alerts Report

Launch Patient Education Topics from a Template

View Patient Alerts

Viewing, Acknowledging, and Assigning Alerts

Set Preferences to View NextGen® Enterprise PM Alerts in NextGen Enterprise EHR

Assign NextGen® Enterprise EHR Alerts for Individual Patients

Alerts Report