NextGen Knowledge Center

New Call for Expired Patient

If the patient is expired, you will receive a warning message saying This patient is marked as expired . Are you sure you want to create a new call? when you try to add a new call type to the patient. If you want to continue to add the call types to the patient select Yes or select No. The warning message displays when you select Add, Add & Task, Save, and Save & Task.
New Call

If the Expired check box was selected inadvertently, you can update the Modify Patient Information window and then add a new call to the patient.