NextGen Knowledge Center

In Progress Billing Status for Encounters

The encounter status of In Progress represents work or care that has not been completed and is not yet stated in the accounts receivable. After a user creates an encounter in an In-Progress status, a process can change the status from In Progress to Unbilled, which is the normal status for an encounter that has yet to complete billing and produce a claim. When the status changes to Unbilled, all charges and transactions entered for the In-Progress encounter become posted, and the system sets the processing and closing dates on the transactions and charges. If there is a claim when the status is changed to Unbilled, the system automatically changes the status to Billed.

You can indicate whether an encounter is ready to be converted from In Progress to Unbilled by using a designated template field with a convert-in-progress indicator of Y (Yes) or N (No). Selecting Y releases a hold on the encounter that enables it to be converted to Unbilled.

NextGen® Enterprise EHR displays the convert-in-progress indicator only if the Practice Preference, Enable In Progress billing status, is set to Yes. You can switch the indicator between Y (Yes) and N (No) only if the encounter status is In Progress. If the Practice Preference is not enabled or the encounter status is not In Progress, a message informs you that the indicator cannot be assigned.