Enter Encounter Remarks

NextGen® Enterprise EHR Help

Lock an Encounter

Before you begin Ensure that the Rights > Operations > Encounters > Lock Patient Encounter in System Administrator is set to True and the necessary access rights are enabled. For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide forNextGen®Enterprise. To prevent changes or additions to a patient encounter, you can lock the encounter. You can create an addendum to add documents or images to a locked encounter. Note: If you do not lock the encounter manually, the encounter gets automatically locked within 72 hours, by default. You can change the default locking period by accessing File Maintenance > Enterprise Preferences General > Lock Interval tab, or Practice Master file > Practice Defaults tab. For more information, go to NextGen Healthcare Success Community, and download the latest File Maintenance Guides for NextGen Enterprise. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. Do one of the

NextGen® Enterprise EHR Help

Delete an Encounter

Before you begin Ensure that the Rights > Operations > Encounters > Delete Patient Encounter in System Administrator is set to True and the necessary access rights are enabled. For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide forNextGen®Enterprise. You can only delete encounters that do not have any templates, documents, images, or patient items attached to them. You cannot delete an existing encounter that contains patient data. Encounters created through an existing interface with your practice management system cannot be deleted regardless of whether patient data has been added to the encounter. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. On the Encounter History tab, select an encounter, select Encounter Options, and then select Delete Encounter.The NextGen EHR Security Delete Encounter window opens. Note: If you have pending charges associated with the encounter, a message appear

NextGen® Enterprise EHR Help

Unlock an Encounter

Before you begin Ensure that the Rights > Operations > Encounters > Unlock Patient Encounter in System Administrator is set to True and the necessary access rights are enabled. For more information, go to NextGen Healthcare Success Community, and download the latest System Administrator Guide forNextGen®Enterprise. You can unlock a previously locked encounter. After you have unlocked an encounter, you may lock it again at any time. Note: All encounters are automatically locked after the set time expires. The default time is 72 hours before an encounter is locked. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. On the Encounter History tab, select an encounter, select Encounter Options , and then select Unlock Encounter. The NextGen EHR Security Unlock Encounter window opens. Note: If you have any modules open in NextGen® Enterprise EHR, a warning message appears prompting you to close the open modules. Enter your User Name and Password. You must provide y

NextGen® Enterprise EHR Help

Encounter Options for Encounter History

The Encounter Options button on the Encounter History tab provides you quick access to configure the encounter. The Encounter Options comprises the following elements. Sensitivity Settings Lock encounter/Unlock encounter Delete Encounter Encounter Level Insurance Encounter Description / Remark Properties Case Note: Cases are hidden if the View Case Management Encounter Display check box is not selected in the user or practice preferences. Copy Virtual Visit URL Note: Copy Virtual Visit URL is hidden when Virtual Visit is not enabled for the selected encounter. Sensitive Encounters You can mark an encounter as sensitive.You can mark an encounter as no longer sensitive. Lock an Encounter You can lock an encounter to prevent any changes to a patient encounter. Unlock an Encounter You can unlock an encounter to allow others to make changes. Delete an Encounter You can delete encounters that do not have any templates, documents, images, or patient items attached to them. Assign Insurance to

NextGen® Enterprise EHR Help

Manage Encounter Display Information at User-Level

You can choose the information to be included along with its format, and order. You can also include remarks. You can set encounter display preferences in NextGen® Enterprise EHR. Open NextGen® Enterprise EHR, and select a patient from the Patient Lookup window. On the Encounter History tab, select the settings icon.A window opens, showing the default encounter information and a sample display. Under the My Patient History Settings | General section, do the following: To open a patient in the Encounter History or Categories tab in NextGen® Enterprise EHR, in Default View, select the desired option. To open the NextGen Document Management images in NextGen Document Management or NextGen® Enterprise EHR by default, in NextGen Documents Management items select, Open in NextGen Document Management or Open in NextGen EHR. To limit the display of patient encounters to the current practice in NextGen® Enterprise EHR, in Enterprise Chart, select the Only Show Encounters From This Practice chec

NextGen® Enterprise EHR Help

View Encounter Information

NextGen® Enterprise EHR enables you to quickly view the contents of an encounter for a selected patient on the Encounter Details window. Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. Select an encounter and select the button to open the Encounter Details window. Select the respective link to view any document, template, module, or report associated with the encounter.The selected patient item opens in the main window of NextGen® Enterprise EHR. Note: If an encounter is locked, you can open the patient item in read-only format. You can update information for a locked encounter by creating an addendum or custom encounter. View RxChange Messages on Encounter History eRx Refill Request Notifications You can view an ePrescribing (eRx) refill request and respond to it. Cancel Rx Response From the Pharmacy You can view the Cancel Rx response from the Pharmacy in the Encounter History tab. Parent topic: Encounters in NextGen Enterprise EHR Related concepts Adde

Enter Encounter Remarks

Before you begin

Recommendations

Lock an Encounter

Delete an Encounter

Unlock an Encounter

Encounter Options for Encounter History

Manage Encounter Display Information at User-Level

View Encounter Information

Lock an Encounter

Delete an Encounter

Unlock an Encounter

Encounter Options for Encounter History

Manage Encounter Display Information at User-Level

View Encounter Information