NextGen Knowledge Center

Document Type Viewers

NextGen® Enterprise EHR provides the following three document viewers for use with different document formats. You can specify document viewers under NextGen® Enterprise EHR Documents Preferences. Your system administrator can help you determine which viewers are appropriate for your practice.

ViewerFormat SupportedDescription
TX Text

.doc

.docx

.rtf

.txt

TX Text is the default viewer for all patient documents. It is also the default viewer for documents in Rich Text Format (RTF) and plain text format that are attached to patient encounters/categories in NextGen® Enterprise EHR through the Document Monitor utility.

Word Application

.doc

.docx

.hed

.rtf

.txt

Support of Microsoft® Word as a viewer is dependent on functionality provided by the Microsoft® Corporation. Some versions of Microsoft® Word may not support embedding within a third-party application such as NextGen® Enterprise EHR. Feature support within Microsoft® Word is determined by the Microsoft® Corporation. Removal of specific features in versions of Microsoft® Word can result in altered or lost document content.
Features supported by Microsoft® Word that are not supported by NextGen® Enterprise EHR include but are not limited to the following:
  • Negative indent
  • Extending items outside of the Header bounds (availability may vary based on specific Microsoft® Word version)
  • XML Tags (partial support - NextGen® Enterprise EHR removes the XML tags, but the text is displayed in TX Text document viewer)
  • Check box, drop-down list, and edit fields (partial support - NextGen® Enterprise EHR removes the controls, but the text is displayed in the TX Text document viewer)