Document Queue Access

NextGen® Enterprise EHR Help

Process Patient Documents Offline

In NextGen® Enterprise EHR, select each document you want to generate offline. Access the Document Queue utility. Document Queue is usually running and begins processing the documents sent for offline generation. If you need to turn the utility on, refer Run Document Queue. You can change Document Queue processing options and the display of completed documents. Review the list of queued and generating documents in the Pending pane. Cancel document generation, if required. Review any processing errors in the EMR Docproc Errors log. View processing results in the Queue Manager window. Note: Archive copies of documents generated offline are made with each revision. Parent topic: Offline Generation of Patient Documents Related concepts Document Queue Errors Log Pending Documents Completed Documents Document Queue Access Related tasks Cancel a Pending Document Document Queue Process Options

NextGen® Enterprise EHR Help

Document Queue Requirements

To use Document Queue, you must have enabled the TX Text Control by run the TX Text document conversion. Note: NextGen Healthcare does not recommend offline document generation through VMware®. Document Queue uses basically the same software as real-time document generation and has similar requirements to NextGen® Enterprise EHR. CPU, memory, operating system: Same requirements as NextGen® Enterprise EHR. Database connectivity: Basically the same requirements as NextGen® Enterprise EHR with the following exception: If the database connection is lost and then restored, Document Queue should begin processing documents again once the connection is restored. This differs from NextGen® Enterprise EHR, which must be shut down and restarted if the connection is lost. Document Queue must run on the windows desktop as a user, the same as NextGen® Enterprise EHR. Document Queue must be shut down and restarted if universal preferences are changed, the same as NextGen® Enterprise EHR. NextGen Heal

NextGen® Enterprise EHR Help

Document Queue Errors Log

The EMR Docproc Errors log displays all errors that occurred during offline document generation. You may need to save and then clear the EMR Docproc Errors log periodically. To open the EMR Docproc Errors log, on the Pending pane taskbar in the EMR Document Queue window, you can select Log. The EMR Docproc Errors log appears in Microsoft® Notepad, showing all errors since the log was last cleared. The level of detail shown is based on the Error Logging setting in the Options window. Parent topic: Offline Generation of Patient Documents

NextGen® Enterprise EHR Help

Document Queue Process Options

You can view and change offline document processing settings from the Options window. Change the default setting only if you are advised to do so by NextGen Healthcare Client Support. On the Pending pane taskbar in the EMR Document Queue window, select Opt. The Options window opens. Set up the options you want. Select OK to save the settings. In the Refresh and timing section, enter the number of seconds, or select the up or down arrow to enter the number of seconds for: Pending Refresh. This option describes the frequency with which pending documents are updated in the Pending window (default is 10 seconds). The document queue is stored in the database. Generate Lag. This option describes the time (delay) between the generation of successive documents (default is 2 seconds). This setting is designed to reduce the load of the database server and the machine that the application is running on). Note: NextGen Healthcare strongly recommends that you do not change the original default time

NextGen® Enterprise EHR Help

Run Document Queue

Document Queue is designed to run continuously, unattended. If Document Queue is turned off, the Start button is enabled and the message, Stopped, appears. If Document Queue is running, the Stop button is enabled, and the message, Running, appears. To turn Document Queue on, you can select Start. Document Queue starts and begins processing documents (after a short delay). Document Queue continues running until it is stopped. Note: You may want to keep the Document Queue running for an extended period of time. If no other instances of the application are running, documents remain in the queue until at least one instance of the document queue is started for the selected database. To turn Document Queue off, you can select Stop. Parent topic: Offline Generation of Patient Documents

NextGen® Enterprise EHR Help

Document Queue Access

You can access the Document Queue utility from your C:\NextGen folder. The utility is saved as the EMR Docproc.exe file. To launch the Document Queue utility, you can double-click the EMR Docproc.exe file. Note: You can also access Document Queue directly from a command line. Parent topic: Offline Generation of Patient Documents

Document Queue Access

Recommendations

Process Patient Documents Offline

Document Queue Requirements

Document Queue Errors Log

Document Queue Process Options

Run Document Queue

Document Queue Access

Document Queue Access

Process Patient Documents Offline

Document Queue Requirements

Document Queue Errors Log

Document Queue Process Options

Run Document Queue

Document Queue Access