The availability of the Refill Request Matching  window is based on the following configurations in File Maintenance:
 
  - All Providers. The Filter By field displays all providers, and the list shows all unmatched refill requests for all providers.
 
  - Current Provider. The Filter By field displays the current provider name and the list shows all unmatched refill requests for the current provider.
 
  - Assigned Provider. The Filter By field displays the assigned provider name and the list shows all unmatched refill requests for the assigned provider.