This information consists of the patient or person's phone numbers, email address, and preferred contact methods. You can enable a significant event when changes occur to any of the contact information. When a user accesses a record with contact information, you can enable a system alert.
- Open the Demographics tab of the Add Person Information or Add Patient Information window.
- To display an alert when the contact information is accessed, select the Generate System Alert check box.
- To enter an international phone number and zip code, select the International link in blue text.
The
International Contact Information window opens.
- Enter the international numbers for the Home phone, Work phone, and zip code.
- Select OK.
- Enter the applicable phone numbers and email address for the patient. The field under the phone number fields and email field are for comments.
Note: Select the N/A check box to disable data entry in a phone number or email field.
- Enter the patient's home phone numbers in the Home Phone number fields. Enter the area code and then the seven (7) digit number.
- Enter the day/work phone numbers in the Day Phone fields. Enter the area code and then the seven (7) digit number.
- Enter an additional phone number for contacting the patient, in the Alternate Phone field. You can enter a comment, for example, wife Jane's phone number.
- Enter a secondary phone number for the patient in the Alternate Phone field. For example, if the patient wants you to notify their spouse, enter the spouse's phone number.
- Enter the patient's email address in the E-Mail field.
- Enter the patient's cell phone number in the Cell Phone field.
- Select the methods the practice should use to contact and notify the patient.
- To contact the patient by email or phone, select the applicable method in the Preferred Contact field.
- To notify the patient of appointment reminders and other alerts, select the applicable method in the Notifications field.
- Select OK to save the changes.
