Modify Existing Patient Reminders

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Delete an Existing Patient Reminder

On the Telephone Communications template, Reminder panel, select the row you want to remove. The fields at the top of the Reminder panel fill with the selected patient reminder details. Click Remove. Remove Reminder The selected row has been deleted from the grid. Parent topic: Document Patient Reminders

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Document a Call

On the Telephone Communications template, Communication panel, click New Call to document the details of the call. Click the Call Type field and select a type of call from the list. The links in the left pane and the corresponding options appear based on the selected Call Type. Select an option for each of the following fields: Contact Type Urgency Spoke With Note: The required fields are highlighted by bolded column headings. You must document these fields before you can save the call information in the grid. Click the Contact Information link. Select an option for each column, Preferred Contact and Alternate Contact. Click the links from the left pane to document the call details. Each link has different options which you can select to build the call information. Enter comments in the text field below the grid. Do one of the following: Click Add. To send a task related to an individual or workgroup, click the Add & Task button For more information on tasking, go to the NextGen Health

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Configuring Your Documentation Preferences

You can configure the system based on your practice preferences for documenting communications with the following options: Set the default communication template to open from the Template button, navigational tabs, and the sub-navigation links on the templates Generate the Telephone Communication document offline Display the link to view call histories documented prior to NextGen® Adaptive Content Engine version 7.4 Set the Default Telephone Template Configure the Telephone Communication Document to Generate Offline View the Call History Prior to v7.4 Link Parent topic: Telephone Communication

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Document Patient Reminders

If the patient does not opt for a reminder, select the Patient declines reminders check box. The selection makes the Add button on the Reminder panel unavailable. On the Telephone Communications template, Reminder panel, click the Type field and select the type of reminder. Under Contact method, select the Preferred or Other option, and then select the contact method from the list. Note: If you select Preferred and no preferred method has been defined for the current patient, a Question window opens with the option to enter a preferred method or to move to the Other list for more options. To enter a date other than today, click the Sent field and select the date when the reminder was made. To enter any additional information related to patient reminder, click the Comments field to type. To clear the fields without saving the data, click the Clear button. Click Add. The entered data displays in the grid. Modify Existing Patient Reminders Delete an Existing Patient Reminder Parent topic:

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Update or Delete a Reminder

You can modify reminder details for a patient on the Telephone Call template. Open NextGen® Enterprise EHR. On the Telephone Call template, expand the Reminder panel. Select a reminder from the grid. To update the reminder details, modify the details, and then select Update. The updated reminder appears in the grid. To delete the reminder details, select Remove. The reminder is deleted from the grid. Save and close the template. Parent topic: Managing Telephone Call Details See also Open the Telephone Call Template

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Add Reminders through the Telephone Call Template

You must use clinical relevant information to identify patients who must receive reminders for preventive or follow-up care. To meet the Quality Reporting requirement and receive a Quality Reporting credit on the Telephone Call template, you must only send reminders based on the patient's preferred time and method of contact. A patient's decision to opt out of reminders can be recorded, and that patient can still be counted toward the Quality Reporting requirement. Open NextGen® Enterprise EHR. In the Telephone Call template, expand the Reminder panel. To add the reminders, do the following: Note: If the patient does not want reminders, you can select the Patient declines reminders checkbox, and then save and close the template. Select a reminder type. In Contact method, select Preferred or Other, and then select a method. In the Sent field, select a date. Enter additional comments related to the patient reminder. Select Add. Save and close the template. Parent topic: Managing Telephon

Modify Existing Patient Reminders

Recommendations

Delete an Existing Patient Reminder

Document a Call

Configuring Your Documentation Preferences

Document Patient Reminders

Update or Delete a Reminder

Add Reminders through the Telephone Call Template

Delete an Existing Patient Reminder

Document a Call

Configuring Your Documentation Preferences

Document Patient Reminders

Update or Delete a Reminder

Add Reminders through the Telephone Call Template