NextGen Knowledge Center

No One Can See You

Condition

No one can see you.

Cause

Remedy

  1. Confirm they have a camera on their device.
  2. Right-click the Start menu, and then select Device Manager.
    There can be two scenarios: either the camera is built-in (most laptops), or it is a USB device. If it is built in, it will show here:
    Device Manager window settings for Integrated devices

    If it is an external USB device it will be shown here:
    Device Manager window settings for Cameras

    If there are none, that means they do not have a camera installed or the driver is not installed, normally the drivers are automatically installed through Windows® updates.
No One Can See You