NextGen Virtual Visits™ integrates with NextGen® Enterprise EHR and NextGen® Enterprise PM to provide a seamless workflow from start to finish. The ideal workflow consists of the following:
- A virtual visit event is scheduled in NextGen® Enterprise PM. The patient receives a visit confirmation by text message or email containing high-level information and a unique visit link.
Note: Additional reminders are configurable.
- When the patient joins the visit on a device with audio and video turned on, NextGen Virtual Visits™ checks the patient in, creates the encounter, and marks the visit as kept in NextGen® Enterprise EHR and NextGen® Enterprise PM.
- The provider views any configured intake information in the NextGen Virtual Visits™ platform before joining the patient in the visit.
- Documentation and billing processes remain unchanged in your system.
- When ready, the provider ends the visit, which sends the visit details in a PDF file to the previously created encounter in NextGen® Enterprise EHR.
