Enroll as a Scheduled or Support User

NextGen Virtual Visits™ Help

Practice User Types

NextGen Virtual Visits™ supports the following licensed user types: scheduled users and support users. Scheduled users have visits scheduled with patients. If your practice uses NextGen® Enterprise PM, a practice user can schedule a virtual visit with this provider, which is then displayed in the Upcoming Visits list in NextGen Virtual Visits™. Support users have access to multiple provider calendars within NextGen Virtual Visits™. A support user can log on to a specific practice and use the Provider Switcher to select the necessary provider. The support user can then view upcoming patient visit information and join a visit if needed. These users can also schedule on-demand visits for providers and invite guests to visit on behalf of the patient or the provider. Enroll as a Scheduled or Support User Scheduled and support users complete their enrollment from an email.

NextGen Virtual Visits™ Help

Practice Configuration to Allow Emails from NextGen Virtual Visits™

NextGen Virtual Visits™ utilizes a static Internet Protocol (IP) address to send communications from the application, such as appointment confirmations and reminders. Within the email configuration for your practice, you must allow the following IP address and email address. 168.245.111.197 noreply@ottohealth.com Parent topic: Prerequisites for Using NextGen Virtual Visits

NextGen® Orthopedic Suite Help 80.2.14.0

Visit Type

Select a visit type: NP (New Patient), Consult, or Est (Established). This is a required field. On the Billable Visit template, the Visit Type field is a required field. If the patient is not a new patient, the system suggests a Visit Type based on the last billed office visit date. Note: If the practice has configured the application to allow users to override the Visit Type, users can select a Visit Type other than the suggested ones. If this feature is disabled, you are limited to one of the suggested visit types. Note: For more information, go to NextGen Healthcare Success Community, and download the Configuration Guide for NextGen® Orthopedic Suite. Parent topic: Patient History

NextGen® PxP Portal Provider Guide for NextGen® Enterprise EHR

Send Enrollment Invitations

A notification for the enrollment email is sent as a text message if: Your practice has enabled this functionality The recipient has provided a valid mobile number The URL for each recipient is unique and must not be shared with others. Open NextGen® Enterprise EHR. Do one of the following: From the File menu, select Patient Portal > Enroll Now. On the Patient Lookup window, select , and then select Patient Portal > Enroll Now. On the Patient Lookup window, right-click the patient name, and select Patient Portal > Enroll Now. A confirmation window opens. Select Enroll Now. If you have not entered any value in any of the mandatory fields for enrollment, a message appears listing the fields that have missing patient information. Missing fields display on the Patient Portal Enrollment window The patient enrollment status changes to Pending in the system. You may have to select Refresh on the Patient Information Bar to see the updated status. Parent topic: Invitation Based Enrollment

Patient Experience Help

Activate NextGen® PxP Portal Account

When a patient visits a practice, the practice creates a patient account in NextGen® Enterprise EHR or NextGen® Enterprise PM and sends the enrollment invitation to the patient's registered email. If the mobile number is available, the invitation is also sent through a text message. The patient must activate the NextGen® PxP Portal account to access their health records and communicate with their practice. From the NextGen® PxP Portal enrollment email or text message you received, select Sign Up or copy and paste the URL into your browser.A verification page opens. Enter your ZIP code and date of birth, and then select Continue.The Create Security Details page opens. Account security information page Enter the details and then select Verify.The Verify Multi-Factor Authentication page opens. Enter the verification code you received from the email or text message, and then select Verify.The NextGen® PxP Portal account is activated and the NextGen® PxP Portal home page opens. Select Conti

NextGen® Ophthalmic Suite Help 2022.2

Document General Patient Information

In the General panel, select New patient or Established patient. The patient type is required for billing purposes and determines the type of visit code calculated on the Finalize tab. If the patient has been seen previously, the system automatically selects Established patient. Click the Historian field and select a value from the list or select the top blank line to type a different value. To enter a different date for First seen, click the field and select a date using the Calendar. For Vision Correction, select Yes or No. If yes, enter the Type and Years for the following: Glasses Contact Lenses Select OD or OS for Dominant Eye. Health Monitor Parent topic: Access Home Page - OPH Parent topic: Ophthalmic Intake Template

Enroll as a Scheduled or Support User

Recommendations

Practice User Types

Practice Configuration to Allow Emails from NextGen Virtual Visits™

Visit Type

Send Enrollment Invitations

Activate NextGen® PxP Portal Account

Document General Patient Information

Enroll as a Scheduled or Support User

Practice User Types

Practice Configuration to Allow Emails from NextGen Virtual Visits™

Visit Type

Send Enrollment Invitations

Activate NextGen® PxP Portal Account

Document General Patient Information