Best Practices for a Successful Virtual Visit
Consider these best practices for a successful virtual visit in NextGen Virtual Visits™.
- Sit in a quiet, secure environment to discuss sensitive topics without interruption or background noise.
- Optimize lighting nearby to illuminate your face, and select a clear, simple background.
Note: In NextGen Virtual Visits™, you can select a virtual background within the visit.
- Place your device on a steady surface at eye level.
- Use a fully charged device and a strong internet connection, and shut down unnecessary devices.
- To avoid distractions, close all other applications and turn off non-urgent notifications on your device.
- Before your visit, run a quick audio and video test on your device.
- If you use headphones, keep your microphone 8–10 inches away from your mouth. Mute your microphone when you are not speaking.