NextGen Knowledge Center

Reassign Providers at the Program Level

  1. Open NextGen® Enterprise EHR.
  2. Select File > System \ Practice Template.
    The Select Template window opens.
  3. Select the Practice tab, and then select All.
    The list of practice templates appears.
  4. Select Provider Management (BH), and then select OK.
  5. Expand the Provider Caseload Reassignment panel.
    Provider Caseload Reassignment Panel

  6. To view the assigned patients, select the current provider
  7. To apply filters for program and location, select the options from the respective fields.
  8. To change the provider for specific patients, enter the patient details in the Patient Info section.
  9. Select Search.
    • Patients assigned to the selected provider appear in the first grid.
    • Move All Down is turned on to reassign all patients to another provider.
  10. To reassign all the patients to another provider, select Move All Down .

    To reassign specific patients to another provider, select the patient in the grid, and then select Move Single Down .

  11. To move the selected patient to the second grid immediately without using Move Single Down , select the Move Record on 1-Click checkbox.
  12. After you move the patients to the second grid, select Reassigned Provider, and then select the new provider from the list.
  13. Select the reassignment date.
    Move Patients to New Provider Window

  14. Select Reassign.
    All the selected patients are reassigned to the new provider and the reassignment status is set to Pending.