NextGen Knowledge Center

Reassign Provider Licenses

When a rendering provider leaves the practice, the NextGen Healthcare product licenses currently used by that provider can be reassigned to another provider joining the practice.
  1. To remove licenses from a provider:
    1. In File Maintenance, select Master Files > System > Providers.
      The Providers List window displays.
    2. Double-click to open the rendering provider from which the licenses are to be removed.
      The Modify Provider Information window displays.
    3. Select the System tab.
    4. In the Provider Licensing section, deselect (uncheck) the licenses for the appropriate NextGen products.

    5. Select the Practice tab.
    6. In the Practice Provider Information section, Do not deselect (uncheck) the Rendering provider at this practice check box. This allows users to continue to bill/rebill encounters for the provider in NextGen® Enterprise PM.

    7. Select OK.
  2. To reassign licenses to another provider:
    1. In File Maintenance, select Master Files > System > Providers.
      The Providers List window displays.
    2. Double-click to open the rendering provider to which the licenses are to be reassigned.
      The Modify Provider Information window displays.
    3. Select the System tab.
    4. In the Provider Licensing section, select (check) the licenses for the appropriate NextGen products.

    5. Select the Practice tab.
    6. In the Practice Provider Information section, select (check) the Rendering provider at this practice check box.
    7. Define all other information needed for the provider for clinical purposes in NextGen® Enterprise EHR and for billing purposes in NextGen® Enterprise PM.

    8. Select OK.