NextGen Knowledge Center

Generate the Missing Billing Report

Before you begin

You must configure this report prior to generating this file for the first time.

You can generate a reporting listing the charges that were posted from a NextGen® Behavioral Health Suite billable template but were never posted to the charges table in NextGen® Enterprise EHR. The report is run for all patient encounters and can be run for all providers or filtered for a selected provider.

This report is helpful to find instances when there is an error between the billing template and the procedure module, and the chanrge is not processed properly into NextGen® Enterprise PM. It does not consider the charges that are voided or marked as voided or billed-in-error chanrges.

  1. From the File menu, select Reports and then Crystal Reports.
  2. Expand the All encounters for All Patient section.
  3. Select Missing Billing for All.
  4. Select Preview.
  5. Select a provider or ***All Provider***.
  6. Select OK.
    The report opens.