Advanced Alerting

Mirth® Connect by NextGen Healthcare User Guide

Advanced Clustering

The Advanced Clustering plug-in improves the availability of your Mirth® Connect cluster with automatic message takeover. If one server in the cluster fails, another server will automatically resume processing of any queued or unfinished messages from the failed server. Managing your cluster becomes easier as you can monitor the status of each server, deploy/start/stop/pause channels across all servers, and view message statistics for the whole cluster or a particular server from the Mirth® Connect dashboard. This plug-in can be used with standalone Mirth® Connect instances using your own load-balancing solution, but also seamlessly integrates with the load-balancing and failover services provided on Mirth Appliances. Contact Us if you have any questions. Image of the Advanced Clustering extension features Parent topic: Services and Extensions

Advanced Alerting User Guide

About Advanced Alerting

With Advanced Alerting, you can take advantage of expanded alerts capabilities to perform metric, exception, and state-based monitoring of channels and connectors in the Mirth® Connect by NextGen Healthcare core product. You can also configure automatic escalation and de-escalation, scheduling, and notification throttling. For more background on alerts, see the Alerts section in the User Guide for Mirth® Connect by NextGen Healthcare on the Success Community. Note: For technical and purchasing information about the Advanced Alerting extension, contact NextGen Healthcare at the company website or by emailing mirthconnectsales@nextgen.com.

Mirth® Connect by NextGen Healthcare User Guide

Alerts View

An alert is a process that listens for certain types of events and creates triggers based on configurable settings. From these triggers you can take various actions, like dispatching an email to a user or specific address, or sending a message to a channel. Mirth® Connect comes with a built-in, error-based, alerting system that listens for error events from selected channels. The Advanced Alerting extension adds on this by also including powerful metric-based alerts, escalation levels, scheduling, notification throttling, and other advanced features. The Alerts View is like a dashboard for your currently configured alerts. You can view which ones are enabled and how many times an alert has triggered since it was last enabled. An image of the Alerts view which serves as a dashboard for alerts. Navigation Alerts Table Alerts Tasks Parent topic: Monitor Views Related concepts Advanced Alerting

Advanced Alerting User Guide

Overview of the Alerts View

The Alerts view serves as a dashboard where you can view your currently configured alerts. The Alerts view serves as a dashboard for your currently configured alerts. You can view which ones are enabled and how many times an alert has triggered since it was last enabled. Image of the Alerts view With Advanced Alerting installed, you can also view an alerts trigger count, its current escalation level, and the last time the escalation level was changed. There is also a log on the bottom portion of the view that contains information about each time an alert was sent out. Alerts Table The Alerts table shows the current status and action counters for all your configured alerts. Alerts Log The alerts log pane records information about each time an alert is sent out. Alert Tasks The Alert Tasks pane includes a list of context-specific actions that you can perform for an alert.

Advanced Alerting User Guide

Enabled Channels

The Enabled Channels section enables you to decide which channels and connectors may trigger an alert. You can choose to, for example, only listen for error events coming from source connectors, and ignore those coming from destination connectors. Image of the Enabled Channels sections where you can select which channels and connectors can trigger an alert. The [New Channels] option indicates that you want an alert to listen for error events on any new channels that are created after the alert was initially created. Similarly, the [New Destinations] option indicates that you want an alert to listen for error events on any new destinations that are created for a channel after the alert was initially created. Image of the [New Channels] option. Parent topic: Overview of the Edit Alert View

Mirth® Connect by NextGen Healthcare User Guide

Alert Enabled Channels

This section of the Edit Alert View allows you to decide which channels and connectors may trigger an alert. You can choose to, for example, only listen for error events coming from source connectors, and ignore those coming from destination connectors. The [New Channels] option indicates that you want an alert to listen for error events on any new channels that are created for a channel after the alert was initially created. Similarly, the [New Destinations] option indicates that you want an alert to listen for error events on any new destinations that are created for a channel after the alert was initially created. Parent topic: Edit Alert View

Advanced Alerting

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