Connect to SupportNet

Mirth® Appliance by NextGen Healthcare Deployment Guide, 4.1

Use the Help Menu

Help provides you with access to a variety of help resources for using and managing the appliance. Use the Help menu to access a variety of help resources for using and managing the Mirth® Appliance by NextGen Healthcare. It also provides some support for Mirth® Connect. Help menu Select Help and one of the following: Select Documentation to access links to the documents related to the appliance. Select Downloads to download files related to the Mirth® Appliance by NextGen Healthcare. The Mirth® Appliance by NextGen Healthcare SNMP MIB is the management information base for managing the Mirth® Appliance by NextGen Healthcare using SNMP (Simple Network Management Protocol). Select Contact Support to access links for NextGen Healthcare Support. When contacting support, have your appliance serial number ready. The serial number appears in the System Status area on the Mirth Appliance Dashboard and on a sticker on the appliance. Select SupportNet to allow your Mirth® Appliance by NextGen H

Mirth® Appliance by NextGen Healthcare Deployment Guide, 4.1

System Menu

You can perform Mirth® Appliance by NextGen Healthcare system administration with the System menu on the Control Panel web application. Note: No special operating system or command line knowledge is necessary to perform any of the functions in the System menu. View Details about the Mirth Appliance by NextGen Healthcare The dashboard displays information about your appliance and its current state. Create Backup Sets Backup sets are collections of components with a given destination for the backup data. Restore a Backup to an Appliance When you restore a backup, you can select any or all of the components in the backup file’s backup set to restore. Update the Mirth Appliance by NextGen Healthcare Software Updates to Mirth® applications, new features, bug fixes, and security patches are all delivered online and controlled from the appliance. Mirth Appliance by NextGen Healthcare Certificates The appliance SSL Certificate window enables you to work with the local certificate authority or

Mirth® Appliance by NextGen Healthcare Deployment Guide, 4.1

Configuring the Console Service

The Mirth® Appliance by NextGen Healthcare Console enables a direct connection to the appliance to obtain IP information, display interfaces and listening ports, manage the connection to SupportNet, shutdown and restart the appliance, and more. Select Services > Console to enable a direct connection to the appliance to obtain IP information, display interfaces and listening ports, manage the connection to SupportNet, shutdown and restart the appliance, and more. You can set the password for console access and for enabling or disabling network console access (network console access is only through ssh). You can also set the console password from within the console menu. Console Service Configuration window The Console item opens the Console Service Configuration window. This window allows you to enable or disable console access through SSH. If you enable console access, then network users can connect to the appliance’s console over an SSH connection from a terminal program, such as PuTT

Mirth® Appliance by NextGen Healthcare Deployment Guide, 4.1

View Details about the Mirth® Appliance by NextGen Healthcare

The dashboard displays information about your appliance and its current state. In the Mirth Appliance Dashboard, you can view information that is useful for monitoring how the system is operating. Some of the information is also necessary when contacting NextGen Healthcare Support. To open the Mirth Appliance Dashboard, select System > Dashboard.The Mirth Appliance Dashboard displays information about your appliance and its current state in the following four sections: System Status displays version information for the Control Panel, for components, and for applications installed on the Mirth® Appliance by NextGen Healthcare. Note: Appliance Version refers to the version of the Control Panel application). Your appliance's serial number is required when contacting NextGen Healthcare Support. Mirth Messaging Totals displays counts of the number of Mirth® Connect messages received and how the run was processed: Received, Filtered, Queued, Sent, and Error. What’s Running displays the servi

Mirth® Appliance by NextGen Healthcare Deployment Guide, 4.1

Manage the Control Panel

The Control Panel Settings window enables you to personalize the Mirth® Appliance by NextGen Healthcare. Select Applications > Applications Control. Select Manage to open the Control Panel Settings window. Control Panel Settings window Enter a unique Appliance Name to identify the appliance. CAUTION: It is very important to set the Appliance Name, especially in cases where there is more than one appliance on the same network or managed by the same person. If necessary, set the user inactivity timeout period, the name of your company, and the name, title, and contact number for the appliance’s administrator. In the VPN instructions sent to VPN users, the administrator information is included as the administrative contact in case of problems with the VPN. Select Update to save the settings. Parent topic: Applications Control

Mirth® Appliance by NextGen Healthcare Deployment Guide, 4.1

Deploy your Mirth® Appliance by NextGen Healthcare

A Mirth® Appliance by NextGen Healthcare is designed for rapid deployment and ease of use. Before you begin Before you configure the Mirth® Appliance by NextGen Healthcare, the hardware must be mounted or positioned where it can be connected with the power and network cables, and the unit must be powered on. Note: You can set the IP address by connecting directly to the Mirth® Appliance by NextGen Healthcare with a monitor and keyboard (Console interface) or through the Control Panel (Web interface). Mirth® Appliance by NextGen Healthcares are designed for rapid deployment and ease of use. When hardware setup is complete, initial network configuration is performed using Dynamic Host Configuration Protocol (DHCP). Connect a keyboard and monitor to the Mirth® Appliance by NextGen Healthcare to obtain the device’s IP address, or use Bonjour® to connect from a web browser on the same network. Using the IP address or Bonjour®, connect to the appliance’s embedded web application to monitor o

Connect to SupportNet

Recommendations

Use the Help Menu

System Menu

Configuring the Console Service

View Details about the Mirth® Appliance by NextGen Healthcare

Manage the Control Panel

Deploy your Mirth® Appliance by NextGen Healthcare

Connect to SupportNet

Use the Help Menu

System Menu

Configuring the Console Service

View Details about the Mirth® Appliance by NextGen Healthcare

Manage the Control Panel

Deploy your Mirth® Appliance by NextGen Healthcare