NextGen Knowledge Center

Configuring Mail

The Mail Configuration window allows you to enter email notification addresses.

From the menu, select System > Mail to access the mail configuration settings.

The Mail Configuration window enables you to set one or more email notification addresses in the Notification Email Address field. To set more than one address, separate each recipient by a comma.

Enter an email address in the Default From Address field to identify messages sent from the appliance. The default from address is alert@mirthappliance.com.

When the SMTP Relay Host field is blank (the default value), the Mirth® Appliance by NextGen Healthcare attempts direct mail delivery. This setting is the most reliable, but requires outbound network access on TCP port 25. If your network restricts outbound SMTP traffic you need to talk to your network administrator either to open access for the appliance or to provide you with an authorized SMTP relay host. You can reference the host by name or IP address.

Mail Configuration window

If Send Test Message is selected (which it is by default), then a test message is sent to the notification email addresses when Update is selected. This confirms that the appliance is capable of sending emails that reach the notification recipients.

View Logs and View Queue enable you to view the mail logs and mail queue. The mail log keeps a running log of sent emails.

View Mail Logs window

The mail queue lists all notification emails waiting to be sent:

View Mail Queue window

Reload refreshes the queue to display the most recently queued emails. To clear any queued emails, select the Clear button.