NextGen Knowledge Center

Claim Status Report

After submitting a request for claim status, you can generate a report showing the details of the claim attached to the encounter. The data for the report is taken from the NextGen® Eligibility Verification claim status 277 X12 transaction file.

The status-wise statistics of the claims in the report help you analyze the overall status of the claim requests submitted in the practice. The statistical table displays the following information.
  • Number of accepted claims and rejected claims
  • Billed amount for accepted claims and rejected claims
  • Paid amount for accepted claims and rejected claims
  • Total number of claims
  • Total billed amount
  • Total paid amount
The table following the statistical report shows the claims that have been requested for claim status in the practice. You can click a claim to view more details. The row expands showing the columns of the report as configured in Configuration Options. The following is an example of a claim when expanded.

The claim status is color coded as follows:
  • Accepted (Green)
  • Rejected (Red)
  • Mixed (Blue)
  • Not Reported (Brown)
  • Pending (Yellow)
Claim Status Report