NextGen Knowledge Center

View and Edit Benefit Financial Information

  1. Open NextGen® Enterprise PM.
  2. On the main toolbar, select Chart or Chart Lookup .
    The Patient Lookup window opens.
  3. In the Search Criteria section, enter the patient's information, and then select Find.
    Patient records that match the search criteria appear in the Matching Records section.
  4. Select the patient, and then select Open.
    The Patient Chart window opens.
  5. Select the Encounters tab.
    The encounters associated with the patient are displayed in the Encounters section.
  6. Select the Insurance tab, and then select the encounter from the Encounters section.
  7. Right-click the selected insurance, and then select Open.
    The Insurance Maintenance window opens.
  8. Select the Benefits Info tab and then select the Financial Information tab.
  9. To view existing financial information, select open menu , and then select New or Open.
    The Financial Information window opens.
    Financial Information Window

  10. In Spoke With, enter the name of the person with whom you spoke.
  11. In Date Verified, enter the date you verified the information in mm/dd/yyyy format.
  12. In Does Lifetime Benefit Limit Apply?, select one of the following options:
    If you select this option:Do this:
    YesEnter the Lifetime Benefit Limit and Amount of Lifetime Benefit Limit.
    NoThe Lifetime Benefit Limit field is populated with $999,999,999.99.
  13. In Does Annual Lifetime Benefit Limit Apply?, select one of the following options:
    If you select this option:Do this:
    YesEnter the Annual Benefit Limit and Amount of Annual Benefit Limit met fields.
    NoThe Annual Benefit Limit and Amount of Annual Benefit Limit met fields are dimmed.
  14. In Deductible/Spend down amount, enter the amount of deductible.
  15. In Amount of deductible met, enter the amount met to date.
  16. In % of Coverage, enter the percentage of coverage.
  17. In Does Annual Out of Pocket Max Apply?, select one of the following options:
    If you select this option:Do this:
    YesEnter the Annual Out-of-Pocket Max, Amount of Out-of-Pocket met, and % of Coverage after Out-of-Pocket fields.
    No
    • The Annual Out-of-Pocket Max is populated with $999,999,999.99.
    • The value from the % of Coverage field is copied to % of Coverage after Out-of-Pocket.
  18. For Will payer pay the practice directly?, enter Y or N or select one of the following options:
    • Yes
    • No
    The Encounter Number field appears if the financial information is linked to it. Only in-progress encounters are linked.
    • One encounter can be associated to Primary, Secondary, and Tertiary insurance for one patient.
    • The Encounter Number field only displays when the Require encounter linked to Financial Information sub tab field is selected on the Pat Pay under Practice Preferences window.
  19. In Date, select the date on which the encounter occurred.
  20. Select open menu , and then select one of the following:
    • To open the Encounter Lookup window and open an existing encounter or link a new encounter to the financial information, select Open Existing Encounters.
    • To remove the link to the encounter displayed in the Encounter Number field, select Clear Encounter.
  21. Select OK.