NextGen Knowledge Center

Add Insurance and Financial Information to Patient Encounters

  1. Open NextGen® Enterprise PM.
  2. On the main toolbar, select Chart, and then in Patient Lookup, enter your search criteria, and then select Find.
    Matching people and patient records appear in the search results.
  3. In Matching Records, select a patient record , and then select Open.
    The Patient Information tab opens in the Patient Chart window.
  4. Select the Encounters tab, and then select the Insurance tab.
  5. In Encounters, select an encounter, and then in Encounter Insurance, right-click a listed insurance, and then select Open.
    You can also open the Insurance Maintenance window by right-clicking the added payer.

    For more information on setting up payers, go to NextGen Healthcare Success Community and download the latest File Maintenance Master Files Guide for NextGen® Enterprise PM.

  6. In the Insurance Maintenance window, select Benefits Info, and then select Eligibility and Benefits.
    You can override a policy number and co-pay with individual policy numbers and co-pays in Insurance Maintenance.
  7. Select the open menu icon, select New, enter the necessary information in the Eligibility and Benefit Maintenance window, and then select OK.
  8. To view and edit existing financial information, in Benefits Info, select the Financial Information, select the open menu icon, and then select Open.
  9. In Financial Information, enter the necessary information, and then select OK.
    The patient financial information is added.
Add Insurance and Financial Information to Patient Encounters