NextGen Knowledge Center

Processing Pre-Listed Encounters to Bad Debt

When the Encounters Pending Bad Debt report is reviewed, and only pre-listed encounters that are turned over to a collection agency remain on the report, those encounters can be processed to Bad Debt.

You can process pre-listed encounters to bad debt in two ways:

  • From the Encounters Pending Bad Debt report.

    This is the preferred method to do a final review of the pre-list report and/or to save a copy of the final pre-list report before processing encounters to bad debt.

  • Without using the Encounters Pending Bad Debt report.

    This is the preferred method if a final review of the pre-list has already been done and a copy of the pre-list has already been saved.