Patient Chart > Encounters Tab
- Access the Patient Chart.
- Select the Encounters tab.
- In the Encounters list on the left, select any encounter.
- Right-click and select Recall.
The Patient Recall window opens.
- Select the recall to be stopped.
- Do one of the following:
- Select the Open Menu button and select Stop from the menu.
- Right-click and select Stop from the menu.
- Select the Stop button.
The following prompt displays: Do you want to stop the participation in this plan? - To stop the patient’s recall plan, select Yes.
- Select a Reason for Stopping Recall and then select OK.
Note: The Reason for Stopping Recall window displays only if the Prompt for a reason when a Recall Plan is stopped option is enabled in Practice Preferences > Chart. Recall Plan Stop Reasons are created in File Maintenance > Master Lists.