In the Encounters list on the left, select any encounter.
Right-click and select Recall.
The Patient Recall window opens.
Select the recall to be stopped.
Do one of the following:
Select the Open Menu button and select Stop from the menu.
Right-click and select Stop from the menu.
Select the Stop button.
The following prompt displays: Do you want to stop the participation in this plan?
To stop the patient’s recall plan, select Yes.
Select a Reason for Stopping Recall and then select OK.
Note: The Reason for Stopping Recall window displays only if the Prompt for a reason when a Recall Plan is stopped option is enabled in Practice Preferences > Chart. Recall Plan Stop Reasons are created in File Maintenance > Master Lists.
