NextGen Knowledge Center

External Manual Charge Processing - Pending Report

When you have an interface that sends charges from an external third-party application to the charge "holding tank" in NextGen Enterprise, you can use the External Manual Charge Processing - Pending report to review charges in the holding tank that have not yet been processed in NextGen® Enterprise PM. The report displays encounter-level and charge-level information for each charge.

The report has "drill-down" functionality. You can double-click an encounter to access the Patient Chart > Encounters tab directly from the report. From the encounter, you can then access the Charge Posting window and either process or reject the pending external charges on the encounter.

To access the report in NextGen® Enterprise PM, select Reports > General select External Manual Charge Processing - Pending.