Encounter Maintenance

Help Guide for NextGen® Enterprise PM 8

Additional Information about an Encounter

The Properties tab displays additional information about the encounter, but the fields that display this information cannot be edited. The Properties tab includes the following read-only information: Field Description Checkin Displays the date and time the encounter was created using the Checkin/Create Encounter process for individual appointment and group appointment in the Appointment Book. Checkout Displays the date and time the encounter was checked out using the Checkout process for individual appointment and group appointment in the Appointment Book. Elapsed Time Displays the amount of time elapsed between the Checkin/Create Encounter and Checkout processes for individual appointment and group appointment. Encounter Date Displays the original date and time for the encounter. This information will not change even if the Billable Date and Billable Time on the encounter are changed. Locked By If the encounter is locked in NextGen® Enterprise EHR, this displays how the encounter was

Help Guide for NextGen® Enterprise PM 8

Encounter Maintenance - History Tab

Changes and modifications made to the encounter from other tabs within the Encounter Maintenance window are displayed here. The read-only information displayed cannot be modified and includes the following: Date/Time Creator Description Old Information New Information Double-click on an item in the Encounter History list to view detailed information about the modification. Parent topic: Encounter Maintenance

Help Guide for NextGen® Enterprise PM 8

Collections

The Billing & Collections tab on the Encounter Maintenance window includes specific fields that are used for follow-up and collection purposes. On the Billing & Collections tab, you can do the following: Enter an encounter follow-up date Send an encounter collection letter Add or modify encounter notes Enter an Encounter Follow-up Date You can enter an encounter follow up date on the Encounter Maintenance window. Send an Encounter Collection Letter You can send an encounter collection letter for collection of an outstanding self-pay balance. Add or Modify an Encounter Note You can add or modify an encounter note on the Encounter Maintenance window. Use the Collections Follow Up Report The Collections Follow Up report is used to track encounters that have a follow up date.

File Maintenance Help for NextGen® Enterprise 8

Add the Supervisor Field on the Encounter Maintenance Window

By default, the Supervisor field does not display on the General tab of the Encounter Maintenance window. To allow users to select a supervising provider for an encounter, you must make the Supervisor field display on the window. To add the Supervisor field to the Encounter Maintenance window: From the Master Files > System list, select Practice. The Practices List window displays. Double-click the appropriate practice. The Modify Practice Information window displays. Select Preferences. The Practice Preferences window displays. Select the Encounters preferences. In the Providers section: Select the Supervisor check box to add the Supervisor field to Encounter Maintenance. If you want to make the Supervisor field required, select the Require Supervisor check box. Select OK. Parent topic: Supervisor Billing

File Maintenance Help for NextGen® Enterprise

Add the Supervisor Field on the Encounter Maintenance Window

By default, the Supervisor field does not display on the General tab of the Encounter Maintenance window. To allow users to select a supervising provider for an encounter, you must make the Supervisor field display on the window. To add the Supervisor field to the Encounter Maintenance window: From the Master Files > System list, select Practice. The Practices List window displays. Double-click the appropriate practice. The Modify Practice Information window displays. Select Preferences. The Practice Preferences window displays. Select the Encounters preferences. In the Providers section: Select the Supervisor check box to add the Supervisor field to Encounter Maintenance. If you want to make the Supervisor field required, select the Require Supervisor check box. Select OK. Parent topic: Supervisor Billing

Help Guide for NextGen® Enterprise PM 8

Viewing General Information in Encounters

Viewing General Information in Encounters Viewing General Information in Encounters The General tab under Encounters in the patient's chart displays general, provider, diagnosis, and guarantor information for the selected encounter. You can use the Encounters tab to do the following: Open an encounter to view the Encounter Maintenance window. Right-click an encounter to open the shortcut menu. Add or to modify an encounter. Add or modify encounter-level diagnosis codes for an encounter in the ICD-CM section. You can view the ICD-9 to ICD-10 mapping for the ICD-10 codes that have been attached to the patient for the encounter. Add or modify guarantor information for an encounter in the Guarantor section. View the existing case icon next to the encounter number in the Encounters section if Case Management has been enabled for your practice and a case is associated with the encounter. View the following if an encounter is marked as sensitive in NextGen® Enterprise EHR: The sensitive encou

Encounter Maintenance - History Tab

Recommendations

Additional Information about an Encounter

Encounter Maintenance - History Tab

Collections

Add the Supervisor Field on the Encounter Maintenance Window

Add the Supervisor Field on the Encounter Maintenance Window

Viewing General Information in Encounters

Encounter Maintenance - History Tab

Additional Information about an Encounter

Encounter Maintenance - History Tab

Collections

Add the Supervisor Field on the Encounter Maintenance Window

Add the Supervisor Field on the Encounter Maintenance Window

Viewing General Information in Encounters