Credit Card Reconciliation- TSYS Express

Help Guide for NextGen® Enterprise PM 8

Printing and Storing Credit Card Receipts

This section describes the process of printing and storing receipts with an electronic signature for credit card and echeck payments. You can now demand print a receipt for an electronic payment with an electronic signature or without an electronic signature and then store a copy of the receipt within NextGen® Enterprise PM. To utilize this feature, you must enable credit card processing in Practice Preferences. In Practice Preferences Payment Processing, select the check box Enable Credit Card Processing. After you enable credit card processing, the folders for Credit Card receipts are displayed in the following areas of NextGen® Enterprise PM Clinical History/Notes tab of Patient Chart window for source encounters Transactions Notes tab of the Account Profile window for source account, budget, or invoice transactions Devices- To utilize the electronic signature feature, your organization must use one of the following devices: Intelink EPadInk Ambir SP200 Ambir 110 Receipts for electr

Help Guide for NextGen® Enterprise PM 8

Void Credit Card and Check Transactions

To void the transaction, delete the transaction from the batch ledger. Credit card transactions can be deleted if both of the following conditions are met: The deleted transaction occurs on the same day as the associated transaction that is posted. The transaction batch is unposted. A transaction in an unposted batch that has been processed with a credit card cannot be edited, but it can be deleted and re-entered as a new payment. An unsettled transaction in an unposted batch can be deleted on the same day as the transaction. The application voids the credit card transaction when you delete a record, and you must run the credit card again when entering the new transaction. After the first day, an unposted transaction is settled and cannot be deleted, so the system credits the transaction. Any posted credit card transaction, regardless of being settled or not, can only be credited. You cannot send voids or credits for ACH (electronic check) transactions or for transactions created as a

Help Guide for NextGen® Enterprise PM 8

Credit Card on File - TSYS Express Processing

TSYS Express processing enables you to store a credit card on file for patient payments by utilizing a unique token ID. This feature expedites the payment process for patients who use a credit card, or FSA/HSA card for payment. All card data is stored on the Account Profile window > Credit Card on File tab. More than one credit card can be stored on the patient's account in NextGen® Enterprise PM Only one credit card can be active A blue push-pin displays on the Credit Card on File tab of the Account Profile window when an active credit card is on file for a patient. The features for the Credit Card on File tab are the following, you can: Add a New Card on File - TSYS Express VeriFone Review or Modify Card Data Hide or Unhide Card Data on File Consent Forms for TSYS and InstaMed Print a Consent Form Add a New Card on File - TSYS Express VeriFone Review or Modify Card Data Hide or Unhide Card Data on File Consent Forms for TSYS and InstaMed Print a Consent Form Parent topic: TSYS Expres

Help Guide for NextGen® Enterprise PM 8

VeriFone Credit Card Processing Preferences Configuration - TSYS Express

Configuration for credit card processing using the VeriFone device involves data set up in Enterprise, Practice, and User preferences. To configure the VeriFone device, perform these procedures in the following order. Set Up Enterprise Preferences for the processor - TSYS Express Practice Preferences Payment Processing for the VeriFone Device - TSYS Express Configure Payment Processing for TSYS Express with VeriFone Device Set Up User Preferences for the VeriFone Device - TSYS Express Practice Preferences Payment Processing for the VeriFone Device - TSYS Express Configure Payment Processing for TSYS Express with VeriFone Device You can configure various payment processing methods for TSYS Express when attached with the VeriFone device. Add a New Device And Map Multiple Gateway IDs to the VeriFone IP Address Set Up User Preferences for the VeriFone Device - TSYS Express Parent topic: TSYS Express Payment Processing

Help Guide for NextGen® Enterprise PM 8

Enter Credit Card and eCheck Payments in Transaction Entry

All electronic credit card and Echeck payments for clients using TSYS Express must go through the VeriFone device or the TSYS Express webform. The VeriFone device enables you to accept electronic payments when you have an active connection to the internet. You can make electronic credit card and eCheck payments in the following ways: Swipe or insert a credit card on the VeriFone device Key data into the VeriFone device Utilize the Card on File function For details on printing a credit card receipt on the Payment Entry window, see Print a Credit Card Receipt. Apply ECheck Payment for TSYS Express You can use the ECheck payment method to process a patient's payments. Apply a Credit Card Payment with No Device for TSYS Express You can use the credit card payment method to a process patient's payments when no device is attached. Process a Credit Card on File Payment for TSYS Express using a VeriFone Device You can use the payment entry window to process a credit card on file payment for TS

Help Guide for NextGen® Enterprise PM 8

Credit Card Reconciliation- TSYS Express

This section explains how to reconcile credit transactions between your enterprise or practice and TSYS Express. You can use the vendor website reports to reconcile the vendor transactions against the daily payment report. You can contact TSYS Express for information on how to run and download report data. NextGen Healthcare does not provide training on the vendor's reporting features. For more information about credit card transactions and credit card receipts, see: Void Credit Card and Check Transactions Printing and Storing Credit Card Receipts Reconcile Credit Card Transactions with NG Reports- TSYS Express You can reconcile the exported excel spreadsheet of the TSYS Transaction Express report against the Daily Payment Report. Parent topic: TSYS Express Payment Processing

Credit Card Reconciliation- TSYS Express

Recommendations

Printing and Storing Credit Card Receipts

Void Credit Card and Check Transactions

Credit Card on File - TSYS Express Processing

VeriFone Credit Card Processing Preferences Configuration - TSYS Express

Enter Credit Card and eCheck Payments in Transaction Entry

Credit Card Reconciliation- TSYS Express

Credit Card Reconciliation- TSYS Express

Printing and Storing Credit Card Receipts

Void Credit Card and Check Transactions

Credit Card on File - TSYS Express Processing

VeriFone Credit Card Processing Preferences Configuration - TSYS Express

Enter Credit Card and eCheck Payments in Transaction Entry

Credit Card Reconciliation- TSYS Express