Note: In the
Practice Preferences window, on
Encounters practice preference, the
Default previous payer(s) to encounters created in PM option is selected by default.
If previous encounter had insurance added and if you clear the Default previous payer(s) to encounters created in PM option in the Encounters practice preference, insurance available in the previous encounter is not added to the new encounters in NextGen® Enterprise PM.
The Default previous payer(s) to encounters created in PM option is only for encounters created in NextGen® Enterprise PM.