Before you begin
Ensure that the
View Case Management check box is selected in the user-level settings to enable the case management on the
Encounter History tab. Any changes made to the Patient's Encounter preferences occur only after you reload the
Encounter History tab.
- Open NextGen® Enterprise PM.
- To create a case, do one of the following:
- On the Encounter History tab, select an encounter, and select the Encounter Options
icon and then select Case.
- From the File menu, select .
The
Case Management window opens.
- Select an appropriate option in the required fields highlighted in red and the non-required fields as needed for the case.
- Select OK.
The case created appears on the
Encounter History tab.
Note: When you select a Case on the
Encounter History tab, the following are disabled on Patient Information Card (PIC).
- Patient Tracking
- Links to open the Medical Records templates
- Medical records templates with data presence indicators such as, Patient Providers, HIPAA
However, you can open and modify the Demographics templates.