NextGen Knowledge Center

Create a Case

Before you begin

Ensure that the View Case Management check box is selected in the user-level settings to enable the case management on the Encounter History tab. Any changes made to the Patient's Encounter preferences occur only after you reload the Encounter History tab.
  1. Open NextGen® Enterprise PM.
  2. To create a case, do one of the following:
    • On the Encounter History tab, select an encounter, and select the Encounter Options icon and then select Case.
    • From the File menu, select New > Case.
    The Case Management window opens.

  3. Select an appropriate option in the required fields highlighted in red and the non-required fields as needed for the case.
  4. Select OK.
    The case created appears on the Encounter History tab.