Components of the Account Lookup Window

Search Criteria	Description
Lookup By	Searches for an account using one of the following: Account Budget Encounter Invoice Statement
Employer/Last Name	Searches by the employer or last name on the account.
First Name	Searches by the first name on the account.
People Account	Searches only people accounts.
Employer Account	Searches only employer accounts.
Account Number/ Encounter Number / Invoice Number/	Searches by the following: Account Number- If the Account, Statement, or Budget option is selected in Lookup By. Encounter Number- If Encounter is selected in Lookup By. Invoice Number- If Invoice is selected in Lookup By.
Social Security	Searches by the patient's Social Security Number.
Birth Date	Searches by the patient's date of birth.
Existing Accounts Only	Searches only existing accounts.

Help Guide for NextGen® Enterprise PM 8

Employer Accounts Overview

You can create an employer account when the employer is selected as the guarantor on a patient’s encounter for the first time. You can also generate statements for the employer’s account that include encounters with outstanding self-pay balances. A guarantor can have only one account applicable for one or more patients, each with one or more encounters. For example, an employer is a guarantor on several encounters for the employees who are seen for pre-employment physicals or drug screens. An employer account can also be manually created for an employer that billed by invoice. For example, the practice may participate in a flu shot clinic conducted at an employer’s facility and that employer is billed by invoice for the flu injections provided to their employees. NextGen® Enterprise PM assigns each account a unique account number that you can find on the employer's Account Profile window. The account number is printed on statements and invoices sent to the employer. The Account Profile

Help Guide for NextGen® Enterprise PM 8

Search for Accounts

Open NextGen® Enterprise PM. From the Task Menu menu, select Lookup > Accounts. The Account Lookup window opens. To search for an account, enter the search criteria data, and then select Find. Note: You can use different combinations of the search criteria to search for an account Person and employer accounts that match the search criteria appear in the Account List section of the Account Lookup window. Account Lookup window Parent topic: Managing Accounts

Help Guide for NextGen® Enterprise PM 8

Person Accounts Overview

A person account is automatically created when the person is selected as the guarantor on a patient’s encounter for the first time, which results in statements generated for the person’s account that include encounters with outstanding self-pay balances. NextGen® Enterprise PM assigns each account a unique account number on the person's Account Profile window. The account number is also printed on statements sent to the guarantor. The Account Profile window for a person account includes the following tabs: Properties Encounter Detail Account Summary Credit Card on File Budget Notes Creating Person Accounts You can create a person account using the People Lookup and the Patient Lookup windows. Set Active Status for Accounts You can use the Account Profile window for a given patient to set an active account. Access Active Accounts You can use the Account Profile window to access an active account. Viewing Account Properties Information You can view account demographics, account settings,

Help Guide for NextGen® Enterprise PM 8

Managing Accounts

An account guarantor is a person or business responsible for the charges remaining in a patient's account after all the parties have paid their share. An account guarantor can be one of the following: Patient Family member Person whose insurance is being billed Employer An account is a financial summary of the patient's guarantor. A guarantor can have only one account but can be associated with multiple patients for financial responsibility. Accounts can be person accounts or employer accounts with a unique account number. Charges on a guarantor's account is a sum of all the charges on the encounters for all the patients. A patient can have multiple encounters, each associated with a different guarantor account. Search for Accounts You can use the Account Lookup window to search for person or employer accounts. Components of the Account Lookup Window Details of the Account Lookup window. Person Accounts Overview A person account is created to generate statements or invoice bill for the

Help Guide for NextGen® Enterprise PM 8

Components of the Patient Lookup Window

The following table describe the person or patient search criteria fields on the People Lookup window. Search Criteria Description Last, First / Preferred, Middle, Suffix Searches by the patient's name. You can enter the last name, first name (or preferred name), middle name, suffix, or any combination of a patient's name. Note: The Suffix field appears if the Include suffix on lookup screens check box is selected on the General tab of the Practice Preferences and the Name Suffix table is populated in File Maintenance > Master Lists. Previous Last Searches by the previous last name if the patient's last name has changed. City Searches by the city of residence. Address Line 1 Searches by the patient's street address. Zip Searches by the patient's zip code. Mother's Maiden Name Searches by the maiden name of the patient's mother. Social Security Searches by the patient's Social Security Number. Birth Date Searches by the patient's date of birth. Sex Searches by the patient's gender. Home

Help Guide for NextGen® Enterprise PM 8

Set up Statement and Collection Information for Accounts

The demographics information appears by default when you open the Properties tab under the Account Profile window for an employer account. Open NextGen® Enterprise PM. From the Tasks menu, select Lookup > Accounts. The Account Lookup window opens. To search for a person account, enter the search criteria data, and then select Find. You can use different combinations of the search criteria to search for a person's account. Accounts that match the search criteria appear in the Account List section. Double-click a person account. The account profile for the account appears. The Properties tab becomes available and displays the current demographic information for the account. The Account Demographics section is automatically filled with information derived from the Employer master file. Account Profile Window In the Statements section under the Account Settings section, select your desired options for the account statements. A message appears for your confirmation to save the changes. Sele

Components of the Account Lookup Window

Recommendations

Employer Accounts Overview

Search for Accounts

Person Accounts Overview

Managing Accounts

Components of the Patient Lookup Window

Set up Statement and Collection Information for Accounts

Employer Accounts Overview

Search for Accounts

Person Accounts Overview

Managing Accounts

Components of the Patient Lookup Window

Set up Statement and Collection Information for Accounts