NextGen Knowledge Center

Setting Up General Default Information for Enterprises

The following table describes the fields on the General tab in Enterprise Preferences:

FieldDescription
Provider Subgrouping 1 and Provider Subgrouping 2These user-defined fields are used as labels for reports at the enterprise or provider level. These labels appear as field names on the System tab on the Add/Modify Provider Information window.The tab labels appear for various report filters , and as column headings on reports.

For more information, go to the NextGen Healthcare Success Community and download the Reports User Guide for NextGen® Enterprise PM.

Reason Code Subgrouping 1 and Reason Code Subgrouping 2You can enter the labels that you want to use in report filters and report columns. These labels appear as field names, on the Reason Code Library Maintenance window.The tab labels appear for various report filters , and as column headings on reports.
Location Subgrouping 1 and Location Subgrouping 2You can enter the labels you want to use in report filters and report columns. These labels appear as field names on the Location Defaults tab on the Location Information window.

This enables you to pull report information from subgroups or logical categories, such as the north side of town. This reporting structure enables you to produce reports with cross-section data. It also helps you to avoid the time-consuming process of rebuilding a memorized report to incorporate changes.

Payer Subgrouping 1 and Payer Subgrouping 2These user-defined fields are used as labels for reports at the enterprise or payer level. These labels appear as the field names on the Payer Defaults - 2 tab on the Add/Modify Payer Information window. The tab labels appear for various report filters , and as column headings on reports.
Contract Subgrouping 1 and Contract Subgrouping 2You can enter the labels that you want to use in report filters and for report columns. These labels appear as field names on the General tab of Contract Library Maintenance window. The tab labels appear for various report filters , and as column headings on reports.
Diagnosis Subgrouping 1 and Diagnosis Subgrouping 2You can enter the labels that you want to use in report filters and for report columns. These labels display as field names in the Diagnosis Codes library on the Add/Modify Diagnosis Code Information window.The tab labels appear for various report filters , and as column headings on reports.
Task Subgrouping 1 and Task Subgrouping 2Enter a label name for the fields that you can use to assign a category to a task in NextGen® Enterprise PM. Categorization enables users to easily manage, process, and report on tasks. If these fields are blank, the labels for the fields in all areas display as Subgrouping 1 and Subgrouping 2.
The labels display:
  • For fields that you can use to categorize a task in the Task Types master file in File Maintenance
  • For fields that you can use to categorize a task on the Add/Modify Task window in NextGen® Enterprise PM
  • For fields in Worklog Manager search criteria
  • On the tab labels for the report filters for various reports
  • As column headings in reports
Maximum image size in bytesYou can mnaually enter or use the up and down arrows to set the maximum size of an image (in bytes) that can be stored in the database. This field enables you to configure the image size and is helpful to scan large files or small networks. When you use this feature, it also controls the disk space requirements.
Self Pay DescriptionYou can enter a description for self pay encounters. For example, encounters for which the patient does not have insurance.
Loc Master Comment CaptionEnter a caption to change the name of the Directions field on the Location Defaults tab in the Locations master file.
Enc Lock IntervalBy default, NextGen® Enterprise locks encounters after 72 hours. To specify a different lock time, you must enter the number of hours in the Enc Lock Interval field.
RTE Default Payer IDYou can enter the Payer ID for Real Time Edits at the enterprise level. The enterprise-level ID is used as a default ID for the entire enterprise when practice-level and Payer-level IDs are blank. The Payer ID identifies the client and payer which in turn represents a set of edits that launches from the NextGen Real-Time Edits engine. The ID is of 13 characters. The first 6 characters indicate the client ID and the last 7 characters indicate the Payer ID.
National Provider IDIf your enterprise provides health care, you can enter the enterprise-level National Provider Identifier (NPI) details. This NPI is included in the generated CCD documents and cannot be used for claims purpose.
Practice access for payer master fileYou can select this to limit a practice's access to certain Payers master files.
Practice access for provider master fileYou can select this to limit a practice's access to certain Providers master files.
EHR manual charge processingWhen you select this check box, you must also select the EHR manual charge processing check box in Charge Entry Practice Preferences.

You can select this to hold charges being sent from NextGen® Enterprise EHR, until the biller processes them in NextGen® Enterprise PM on the Charge Entry window. It also enables you to generate reports from the reconciliation process.

If both the Enterprises and Practice Preferences EHR manual charge processing check boxes are selected, when you open the Charge Entry window in NextGen® Enterprise PM, a message prompts you to accept or decline the charges that were added in NextGen® Enterprise EHR.

If you select:

  • Yes, all the charges are loaded from the Charge Holding Tank into the NextGen® Enterprise PMCharge Entry window.
  • No, the charges go away and you are not prompted for them again.

This check box also determines how you apply Not applied encounter credits.

External manual charge processingIf you select this check box, you must also select the External manual charge processing check box in Charge Entry Practice Preferences.

You can select this to hold charges in the Charge Holding Tank that were sent from third party applications through the HL7 Interface. The charges are held until the user processes them on the NextGen® Enterprise PM Charge Entry window. This option also enables you to generate reports from the reconciliation process.

Archive electronic send filesYou can select this to automatically archive 837 electronic files when they are created.
Archive ERA filesYou can select this to archive 835 Electronic Remittance Advice (ERA) files in NextGen® Enterprise PM. ERA files are archived, when they are downloaded from the payer or clearinghouses, and imported into NextGen® Enterprise PM from the File > Processes menu. Archived ERA files can be accessed later from the Tasks > Lookup > Files menu.
Encounter rate billingSelect this to enable Encounter Rate Billing and cause the Encounter Rate Library field to appear in the Payers master file on the Libraries sub-tab on the Practice tab.
Enable enterprise patient alertsWhen you select this, then the user adding a chart alert to a patients chart in NextGen® Enterprise PM, can select the practices within the enterprise, which see the alert when the patient's information is accessed.

For more information on adding patient alerts, go to NextGen Healthcare Success Community and download the latest Practice Workflow User Guide for NextGen® Enterprise PM.

Enable enterprise patient balance alertsYou can select this to display the Patient Balance check box in Alerts Practice Preferences. When both check boxes are selected, a message appears stating the patient balance for each practice that a user has access to.
Birth Mother's full name on Relations TabYou can select this to make the fields for the birth mother's full name available to practices.

When you select this, the Birth mother's full name on Relations tab check box appears in Chart Practice Preferences, so that the fields can be enabled based on each practice.

Enable batch transaction category field / CaptionYou can select this check box to enable the Caption filed and then enter a name in the Caption field to begin the setup of the transaction category.
The following items are added and are labeled with the caption name:
  • the transaction category master list in File Maintenance.
  • An option in Remittance Profile library in File Maintenance.
  • A transaction category field is added to the Batch Maintenance window in NextGen® Enterprise PM.
  • A column in several NextGen® Enterprise PM reports.
Archive LettersLetters are archived at the time they are printed or exported in NextGen® Enterprise PM so that an image or copy of each letter is stored and available for viewing at a later time. Depending on the type of letter, archived letters can be viewed from either the guarantor's Account Profile or from the Patient Chart.
To archive letters, select from the following types:
  • Appointment Reminders
  • Budget
  • Demand Account
  • Demand Encounter
  • Recall
Archive StatementsIndividual statements and batch statements are archived at the time they are printed or exported in NextGen® Enterprise PM so that an image or copy of each statement is stored and available for viewing at a later time. Archived statements can be viewed from the guarantor's Account Profile.
To archive statements, select from the following types:
  • Budget Statement
  • Statement
Save med necessity requests in chart notesYou can select this to create chart notes for each Medical Necessity request submitted. This option is enabled only when you have purchased Medical Necessity.
Archive claim acknowledgement filesYou can select this to archive electronic 997 Functional Acknowledgement files in NextGen® Enterprise PM. The 997 files that are downloaded from the payer or clearinghouse are archived when they are imported into NextGen® Enterprise PM from the File > Processes menu.

Archived 997 files can be accessed later from the Tasks > Lookup > Files menu.

Create tasks during claim editsYou can select this to automatically create a worklog task, when a task fails while edits are being run against an encounter.The created task is based on the default task set on the Claim Edits Library Maintenance window in File Maintenance Claim Edits Library.
Create tasks during billing processWhen an encounter is being billed and a task fails, a worklog task gets created. The created task is based on the default task set on the Claim Edits Library Maintenance window in File Maintenance Claim Edits Library.
Archive claim status response filesYou can select this to archive electronic 277 Claim Status Response files in NextGen® Enterprise PM. 277 files are archived when they are downloaded from the payer or clearinghouses and imported into NextGen® Enterprise PM from the File > Processes menu.

Archived 277 files can then be accessed at a later time from the Tasks > Lookup > Files menu.

Edit demographic ext data across enterpriseThis preference for the enterprise chart enables you to edit the demographic data belonging to other practices in the enterprise.
Enable Credit Card ProcessingThis option enables electronic payment processing for the practices within the enterprise. Electronic payment includes payments by credit cards, debit cards, and eCheck.

For more information on setting up security rights and credit card processors, go to NextGen Healthcare Success Community and download the latest Credit Card Processing Guide for NextGen® Enterprise PM.

Enable Provider Credential BillingYou can select this to enable the billing functionality in NextGen® Enterprise PM that utilizes the credential information from the Providers master file on the Credentialing tab.

When you select this, you can hide credentials on the Providers > Credentialing tab. But, you cannot delete them as they can be used for billing purposes. In addition, a Primary Credentials section appears on the tab so you can identify which credentials are primary for providers with more than one.

When the check box is not selected, you can delete credentials on the Providers > Credentialing tab as they are informational only and not used for billing. The Primary Credentials section does not appear on the tab.

Enable Enterprise Batch GroupingsYou can select this to enable users to create enterprise batches that group practice-level transaction batches. When you select this the Enable enterprise batch groupings check box gets enabled in Transactions Practice Preferences.
Require Community CodeYou can select this option to let users to enter the Community Health Code in the Community Code field on the Demographics tab of the patient chart in NextGen® Enterprise PM.

You can make this field required if you must report the code for the annual IHS (Indian Health services) report for funding. You can also make the Community Code field required at the practice level.

Show DUR across enterpriseYou can select this so that DUR alerts in the Medications module show patient data from other practices when a provider begins prescribing new medication and NextGen Healthcare automatically detects drug interactions with the patient's other prescribed medications.
Enable multiple co-paysYou can select this to apply multiple co-payers to an account.
Enroll patients in enterprise chartYou can select this option when Enterprise Chart is selected and you want the patients to become enterprise patients.
Enterprise case managementYou can select this to make cases available to all practices within the same enterprise.
Enterprise chartYou can configure the enterprise to permit the NextGen® Document Management and NextGen® Enterprise EHR applications to synchronize across practices. When you select the Enterprise Chart option on the General tab of Enterprise Preferences window, you can enable users in the NextGen® Enterprise EHR application to view NextGen® Document Management images that are maintained in the practices within the enterprise.

When this option is not selected, a NextGen® Enterprise EHR user can view only those NextGen® Document Management images that are maintained for the same practice.

When you select this option, a message appears stating that the Enterprise Chart cannot be undone once it is turned on. Select yes or no, depending on your preference. When you select yes, a message appears on the screen asking you to confirm if you would like to enroll patients by default.

For the synchronization across practices feature to work, the user who is logged on to NextGen® Enterprise EHR must have:

  • Permissions assigned in all of the practices where images may exist for the patient.
  • Access to the document types in the practices.
Enable multi-language for PMYou can select this option to enable multi-language option for letters at the Enterprise level.

When you enable this option:

  • The Enable Multi Language section appears on the Practice > Preferences > Forms tab, where you can select and apply multi-languages for different types of letters.
  • The Corr Lang link appears in the Add Patient Information > Demographics tab, where you can view and update the patient's correspondence language.
Enable DRAU LookupThis option enables DRAU Lookup for users who have access to archive the information and view archived information. When DRAU Lookup is enabled, you can view archived information such as NextGen® Enterprise PM appointments, significant events, and NextGen® Enterprise PM tasks.

For more information on enabling DRAU Lookup for Enterprise preferences, go to NextGen Healthcare Success Community and download the latest Data Retention and Archiving Utility User Guide.