NextGen Knowledge Center

Modify Existing SIM Groups

  1. In File Maintenance > Libraries select Service Items.
    The Service Items List window opens.
  2. Select the applicable library, right-click and select SIM Groups.
    The SIM Groups List window opens.
  3. Double-click the SIM Group.
    The SIM Group Maintenance window opens.

  4. To modify a SIM or add a new SIM, select Open Folder.
    The Service Items window opens.
  5. Do one of the following:
    • To add a new SIM, search for the SIM. To add the item to the group, use the blue Include arrow to move the item to the Available list.
      The indicates the search type. If the icon is listed next to the SIM column, the system will search by SIM number. You can select the Description column, which enables you to search by the service item description. The service item must already exist in the Service Item Library before you can add it to the group.

    • To remove a SIM item from the Available list by selecting the SIM item and then the blue Exclude arrow.
  6. Select OK to return to the SIM Group Maintenance window.
    If you want the SIM group to display in Charge Entry instead of the base SIMs, select the Only Display SIM Group in Charge Entry check box.

    SIMs that are included in the Group will not display in ChargeEntry. If you perform a search on a SIM in a SIM group, the application issues a "SIM not found." message.

  7. To increase or decrease the quantity, select the SIM, right-click, and then select Increase Quantity or Decrease Quantity.
    This increases/decreases the quantity by one. If you need to increase/decrease more, continue to right-click until you've reached the desired quantity. The quantity must be one or greater; a quantity of one cannot be decreased.

    The Quantity column displays the new quantity.

  8. Select OK to save the SIM Group.