NextGen Knowledge Center

Validate an Entity's Address - Corrected Address Found

This is the process flow for when the USPS database cannot locate the address entered for an entity. When the message is returned the USPS give the user the option to use the corrected address. When you choose to use the address you entered the icon will display above the address fields. This icon indicates that an address may not be deliverable. Both the user and the practice must be setup for real-time address validation before performing this procedure.
  1. Enter the following required address field's for the entity:
    • Street 1 (required): Enter the street address for the entity.
    • Street 2: Enter additional mailing information. For example, building number or suite number.
    • Zip (required): Enter the zip code. The City, State, Country, and County fields will auto-populate.

      You can enter the 9 digit zip code. For example, 12345-1234.

    • City (required): Enter or select the city of the mailing address.
    • State (required): Select the state for the mailing address.
  2. Select OK.
    The address fields are sent to the USPS address validation API and compared to the address fields in the USPS database. The USPS validation API responds with a message with a suggested address.

  3. Select one of the following options:
    • Use the corrected address suggested by USPS
    • Use the address you provided
  4. Select OK.
    The next time you access this window one of the following icons will display above the address fields.
    • - This icon displays when Use the corrected address suggested by USPS is selected.
    • - This icon displays when Use the address you provided is selected. This icon indicates that the address provided may not be deliverable.
Validate an Entity's Address - Corrected Address Found