A Case Type indicates the nature of a case and determines how a case is handled. A Case Type is further defined by a category. For example, if you create a case type named Private, you can assign case categories such as: Mobile Services, 24 Hour Nurse Triage, Urgent Care, Consulting, CMCA, and None.
 
 
  - In File Maintenance, access the . 
   
    The 
Case Type List windows opens. 
    
    
  - Do one of the following: 
   
    - To add a new item, select the open menu  
 icon and select New. 
    - To modify an existing item, select the item in the list, select the open menu  
 icon and then select Open. Alternatively, you can double-click to open the item. 
   
   
    The 
Add Case Type Information window opens. 
    
    
  - For Category, enter a name for the case type.
   
    Examples of case type are: Workers Compensation Injury, Non-Injury, Private, and Group Health.
   
 
  - For Short Description, enter a four-character description. 
 
  - If the case type has categories, select  
 to modify the Case Type Categories associated with the case type. 
   
    The 
Case Type Categories window opens. 
    
    
  - To search for a category, select the Case Type column header in the Available box.
   
    The  

 displays in the column header. 
    
Then, begin typing the search criteria.
    
  - To add a category, select the category in the Available list, then select the Include  
 button.
   
    The category moves from the Available list to the Included list.
   
 
  - To remove a category, select the category in the Included list, then select the Exclude  
 button.
   
    The category moves from the Included list to the Available list.
   
 
  - Select OK.