Trigger Conditions

Advanced Alerting User Guide

Escalation Levels

Escalation levels provide visual feedback in the Alerts View to see which alerts need actions taken on them. When an alert receives a trigger (for example, an error occurs on one of your channels), you can have your alert escalate to different configurable levels. This enables you to easily take different actions based on the level. For example you may want to email a different group of people if an alert is escalated from "help desk" to "management". The different escalation levels provide visual feedback in the Alerts View to see which alerts need actions taken on them. Column Description Level The name of the escalation level. The first level is always hard-coded to "Normal", but subsequent levels can have their names changed. You can also select the colored square to set a custom color for the level. Escalate After The condition which escalates the alert to the next level. At the Normal level, escalation occurs whenever the alert triggers. At all other levels, escalation occurs aft

Advanced Alerting User Guide

Enabled Channels

The Enabled Channels section enables you to decide which channels and connectors may trigger an alert. You can choose to, for example, only listen for error events coming from source connectors, and ignore those coming from destination connectors. Image of the Enabled Channels sections where you can select which channels and connectors can trigger an alert. The [New Channels] option indicates that you want an alert to listen for error events on any new channels that are created after the alert was initially created. Similarly, the [New Destinations] option indicates that you want an alert to listen for error events on any new destinations that are created for a channel after the alert was initially created. Image of the [New Channels] option. Parent topic: Overview of the Edit Alert View

Advanced Alerting User Guide

Actions

The Actions section enables you to decide what actions to take after your alert is triggered. You can take multiple actions all at once for a single action group, which may include sending emails to multiple users and dispatching messages to multiple channels. Image of the Actions pane. Protocols All protocols also support Velocity Variable Replacement. You can use any of the following Alert Variables, or any Global Map variable. Channel: The template is sent as a message to the channel selected in the Recipient column. The subject is not used for this protocol. Email: The subject and template is used to send an email to the address specified in the Recipient column. User: Same as the Email protocol, the email address used is the one configured for the selected user. Role: Emails are sent to all users within a particular Role-Based Access Control role. Only visible when the Role-Based Access Control extension is installed. Alert Variables A list of general variables that you can use to

Advanced Alerting User Guide

Overview of the Edit Alert View

You can use the Edit Alert view to configure or modify alerts. The Edit Alert view is where alerts are configured and modified. After an alert is saved, it appear on the Alerts view, which is like a dashboard for your currently configured alerts. Image of the Edit Alert window At the top of the editing view, you can set the alert name, whether it is enabled or disabled. The rest of the view is split up into the following sections. Trigger Conditions Alert trigger conditions define the logic that triggers an alert. Enabled Channels The Enabled Channels section enables you to decide which channels and connectors may trigger an alert Escalation Levels Escalation levels provide visual feedback in the Alerts View to see which alerts need actions taken on them. Action Groups Action Groups enable you to separate actions so that your alert only takes a particular action under some conditions, and perhaps other actions under other conditions. Actions The Actions section enable you to decide wha

Advanced Alerting User Guide

About Trigger Types

Trigger types are pre-defined actions that initiate alerts. The following sections describe the different trigger types supported by the Advanced Alerting extension. Channel Error The Channel Error type triggers whenever a channel encounters an error. No. of Messages (Sliding Window) The No. of Messages (Sliding Window) trigger type listens for incrementing statistics on your channel or connector. If a certain amount of increment events occur for a particular statistic in a certain window of elapsed time, the alert triggers. No. of Messages (Threshold) The No. of Messages (Threshold) trigger type observes the current queued or error statistics for a particular channel or connector. If the statistic is greater than equal to the specified threshold for a certain amount of time, this alert will trigger. Deployed State The Deployed State trigger type observes the state of the currently deployed channels. SSL Certificate Validation The SSL Certificate Validation trigger type listens for err

Mirth® Connect by NextGen Healthcare User Guide

Alert Error Types and Regex

This section of the Edit Alert View allows you to decide what type of errors you want your alert to trigger on. This includes choosing among categories of error types, and optionally using a regular expression that only allows events whose error source, error message, or exception stacktrace matches to cause an alert trigger to occur. Alert Error Categories Parent topic: Edit Alert View

Trigger Conditions

Recommendations

Escalation Levels

Enabled Channels

Actions

Overview of the Edit Alert View

About Trigger Types

Alert Error Types and Regex

Escalation Levels

Enabled Channels

Actions

Overview of the Edit Alert View

About Trigger Types

Alert Error Types and Regex