NextGen Knowledge Center

Two-Factor Authentication Credentials for ePCS

According to the Drug Enforcement Administration (DEA) regulations, providers who want to send Electronic Prescriptions of Controlled Substances (ePCS) must be identity-proofed by appropriate persons within a practice. As a step in this process, the NextGen Healthcare administrator must associate a two-factor authentication (TFA) credential with the provider’s NextGen Healthcare user ID and activate that credential. The credential works only with NextGen® Enterprise applications.

You can activate a provider's token to enable TFA. The token can be either an issued VIP or IndenTrust hard token or a software token that was downloaded onto a smartphone. Because at least one ePCS registrar must have TFA to grant user ePCS prescriber rights, non-ePCS prescribers can also have TFA tokens activated. The user must be present for the activation. Although users can have multiple credentials, only one is necessary.