Remove a Two-factor Authentication Credential
You can remove a credential if a token or registered device can no longer be used, for example if a provider leaves the practice, a token or device is broken or replaced. Removing a credential for IdenTrust or Imprivata removes the IdenTrust or Imprivata mapping from the NextGen Healthcare provider account. Removing a credential for Symantec VIP disassociates the token from the provider.