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According to the Drug Enforcement Administration (DEA) regulations, providers who want to send Electronic Prescriptions of Controlled Substances (ePCS) must be identity-proofed by appropriate persons within a practice. As a step in this process, you, as an administrator, must associate a two-factor authentication (TFA) credential with the provider’s NextGen Healthcare user ID and activate that credential. The credential works only with NextGen Enterprise applications.
You can activate a provider's token or devices to enable TFA. The token can be an issued Symantec VIP, software token that was downloaded to a device, or a push notification to a device. Because at least one ePCS registrar must have TFA to grant ePCS prescriber rights to a provider, non-ePCS prescribers can also have TFA credentials activated. For activation, the provider must be present with you. Although providers can have multiple credentials, only one credential is necessary.