Reconcile Pending Payments in the PxP Portal Integration Tool
You must review and verify the guarantor's account information before reconciling payments.
Open the PxP Portal Integration Tool, and then select the payment icon.
The pending payments appear in the Payment window.
Select Payment Reconciliation for a payment.
The Payment Reconciliation window opens.
To reconcile a payment to a guarantor account, select Account Number or Name in Guarantor, search for the account number and name, and then select the correct account number.
To reconcile a co-pay payment to an encounter, select the payment reconciliation icon, and then select the related encounter number.
Note: After you complete the patient check-in, the Payment Reconciliation window displays only the relevant encounter.
Select Reconcile.
The payment is reconciled and posted to the NextGen® Enterprise PM batch.
Reconcile Pending Payments in the PxP Portal Integration Tool