If your operating system version is Microsoft® Windows 7, Windows 8, or Windows 8 SP2, you must manually enable the TLS 1.2 protocol. For Windows 2008 R2 and later versions, TLS 1.2 is enabled by default. To enable the TLS 1.2 protocol, you must add registry entries for Secure Channel (SCHANNEL). After you add the registry entries and reboot, the server communicates through the Secure Sockets Layer (SSL) protocol you enabled.
- Select Start, and then open Run.
- In Run, enter regedit, and then select OK.
The
Registry Editor window opens.
Important: NextGen Healthcare recommends that you to create a backup of your registry before editing.
- On the Registry Editor window, in the left panel, select Computer.
- Right-click the required HKEY to select , and then select the location to save your back-up.
- In the left panel, expand HKEY_LOCAL_MACHINES, and then select .
- Right-click the Protocols folder ,and then select .
A folder is created under Protocols.
- Rename the new folder as TLS 1.2.
- Right-click TLS 1.2 and add two new keys.
- Rename the keys as Client and Server.
- Right-click Client, and then select .
- Rename the new DWORD as DisabledByDefault.
- Right-click DisabledByDefault, and then select Modify.
The
Edit DWORD (32- bit) Value window opens.
- Ensure the following:
- Value data has the value 0.
- In the Base section, Hexadecimal is selected.
- Select OK.
- Right-click Client, and then select .
- Rename the new DWORD as Enabled.
- Right-click Enabled, and then select Modify.
The Edit DWORD (32- bit) Value window opens.
- Ensure the following:
- Value data has the value 1.
- In the Base section, Hexadecimal is selected.
- Select OK.
- For Server, repeat steps 7 and 8.
- Reboot the server.
