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field and enter text that appears anywhere in the alert description.
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The grid shows only alerts that contain the searched text.
Search for an Alert
NextGen® Therapy Suite Help 30.3.13.0
Filter the Alerts list
Use the Filter fields above the grid to filter the list by the entries in the When and Visit Set columns. Either of these opens a picklist to choose the filter. Parent topic: Alerts Panel
NextGen® Therapy Suite Help 30.3.13.0
Alert Message Types
There are three types of alerts based on the kinds of changes you can make to them. Alerts panel in the Alert Config template Simple alerts display only the message text in the Message column. For instructions on editing the messages for these alerts, see Edit a Simple Alert. Configurable alerts display **Configurable by selecting Edit Message button below** in the Message column. For instructions on editing these alerts, see Edit Configurable Alerts. Locked alerts display **Message Locked** in the Message column. They are part of a stored procedure, so you cannot change them. Edit a Simple Alert Edit Configurable Alerts Parent topic: Alerts Panel
NextGen® Therapy Suite Help 30.3.13.0
Alerts Panel
The grid in the Alerts panel displays all alerts that have been set up. The Description column describes the usage scenario that causes the alert to fire. The Message column shows the text of the alert message. The When column shows the template in the workflow where the alert fires. The Visit Set column shows which types of visits the alert will fire for. The Enabled column shows whether the alert has been enabled to fire ('Locked' indicates an alert that always fires and cannot be disabled). The Override column indicates whether an override has been configured for the alert. If there is an override (Yes), then when you select the alert, you see the conditions of the override in the grid in the Alerts Overrides panel. Most of the alerts are set to Enabled, and the system prevents you from disabling them due to regulatory or documentation requirements. If you select a row in the grid and the Enable checkbox becomes unavailable, you cannot turn off the alert. Search for an Alert Filter
NextGen® Therapy Suite Help 30.3.13.0
Delete an Alert
Select the alert that you want to update in the grid. Select Delete. Parent topic: Alerts Section
NextGen® Therapy Suite Help 30.3.13.0
Edit a Simple Alert
You can make changes to an alert that is not locked and does not require that you select the Edit Message button to make changes to it. Select the alert in the grid. The details for the alert enter the Description and Message fields below the grid. To edit the entry for the Description and Message fields, select the fields, and then edit the text. Select Update. Parent topic: Alert Message Types
NextGen® Therapy Suite Help 30.3.13.0
Update an Alert
Select the alert that you want to update in the grid. The fields above the grid fill in with the details for the selected alert. To change the number of days or visits remaining before the alert fires, update the entry in the When field. To change the selected tracking variable, select the other option, Days or Visits. To change the alert text, edit the text in the Alert field. Select Update. Parent topic: Alerts Section
