Frequently Asked Questions for Patient Summary
What is patient summary in NextGen® Mobile?
Patient Summary is an artificial intelligence (AI)-powered feature of NextGen® Mobile that help you with a quick summary of a patient’s medical information about their vitals, past allergies, medications, and so on in an easy-to-use format. Using this feature, you can summarize the selected patient’s medical history in an insightful format. NextGen® Mobile uses large language models and natural language processors to analyze and condense the information.
How the patient summary works?
Patient summary connects with NextGen® Enterprise EHR using an API request and obtains the records and clinical information of a patient. In this seamless workflow, the NextGen Healthcare advanced AI processes the patient’s medical history and generates the concise and coherent summaries.
How quickly are summaries generated?
Summaries are generated as a part of patient schedules with turnaround times depending on the content length and the selected prompt.
How does NextGen Healthcare ensures the confidentiality of my content during summarization?
NextGen Healthcare prioritizes your content's security and confidentiality. All processed content is handled with enterprise-grade security measures to ensure your information is private and secure.
How is summarization intended to be used?
Quick look at the previous visit overview of key information and important details.
Prepare for a patient visit with ease, quickly refresh the memory, highlight useful discussion points, and have productive conversations.
Gain a deeper understanding, and efficiently assess a patient chart.
How is the summarization feature evaluated? What metrics are used to measure performance?
The effectiveness and impact of patient summary is evaluated by measuring the time that the providers save in preparing for patient visits compared to previous methods. This time-saved measurement is quantified by analyzing the average time spent on these tasks before and after implementing the AI summarization feature.
What are the limitations of patient summary? How can users minimize the impact of these limitations?
The quality of generated summaries depends on the accuracy and completeness of the data in the system. The inaccurate, missing, or inconsistent input data can affect the reliability and usefulness of the patient summary.
What operational factors and settings enable for effective and responsible use of the patient summary feature?
- Regularly search for and enter the missing data in NextGen® Enterprise EHR such that the NextGen® Enterprise EHR data is consistent, high-quality, and up-to-date.
- Link your credentials for NextGen® Mobile and NextGen® Enterprise EHR in NextGen® Mobile Cloud Portal, and set the NextGen® Enterprise defaults.
- Check for any internet issues, and make sure that your device is not offline.
- View the summaries that include an appointment schedule for the current or next calendar date. Data refreshes every 24 hours.
What is the quota limit for the NextGen® Mobile Pro users?
| NextGen® Mobile Pro Package | Number of prompts allowed per session | Number of summaries per month |
|---|---|---|
| NextGen® Mobile Pro - 50 | 3 | Up to 150 |
| NextGen® Mobile Pro - 125 | 3 | Up to 200 |
| NextGen® Mobile Pro - Unlimited | 3 | Up to 350 |