Before you begin
Ensure that the in System Administrator is set to
True and the necessary access rights are enabled. For more information, go to
NextGen Healthcare Success Community, and download the latest
System Administrator Guide for NextGen® Enterprise.
You can unlock a previously locked encounter. After you have unlocked an encounter, you may lock it again at any time.
Note: All encounters are automatically locked after the set time expires. The default time is 72 hours before an encounter is locked.
- Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window.
- In the Encounters tab, select an encounter, select Encounter Options
, and then select Unlock Encounter.
The
NextGen EHR Security Unlock Encounter window opens.
Note: If you have any modules open in NextGen® Enterprise EHR, a warning message appears prompting you to close the open modules.
- Enter your User Name and Password.
You must provide your log on information to unlock an encounter.
- To change the Enterprise or Practice, select the applicable options from each list.
- Select Unlock.
NextGen® Enterprise EHR unlocks the selected encounter. On the
Encounters tab, an unlock
icon appears for the encounter.
