The Medications module supports the Real-Time Prescription Benefit (RTPB) feature when you prescribe new medications.
Note: The RTPB feature is supported only with Surescripts.
The RTPB feature enables you to view the estimated cost of the prescribed medication for patients based on their specific formulary and benefit coverage. This feature also enables you to view the available alternative medications. You can select a cost-efficient alternative medication and replace the originally requested medication.
The RTPB feature is available if the following conditions are met:
- The RTPB universal preference and user preference are enabled.
- Patient has Rx eligibility.
- Patient has an active pharmacy benefit manager (PBM) coverage.
- Patient's PBM participates in RTPB.
Note: If the Medications module or the patient's pharmacy does not respond, the Benefit Information Unavailable. Retry? link appears. This link indicates that you can retry using the same details or you can select another pharmacy.