NextGen Knowledge Center

Provider Migration for Self-Hosted Systems

Before you begin

You must complete the NextGen® Enterprise upgrade in a non-production environment that is a recent copy of your Production environment. You can open a case for a NextGen® Enterprise upgrade in NextGen Healthcare Success Community, if you have not completed the self-upgrade curriculum. NextGen Healthcare can also perform the database copy for you.

This is the main process to migrate the self-hosted clients to the latest Surescripts® Messaging standards. To get more details on resolving the individual issues with provider enrollment, see Resolve Issues.

  1. Navigate to your prod environment share > environments > [database] > components folder. ePrescribing ProviderMigration.exe
  2. Double-click ePrescribingProviderMigrationUtility.exe.
    The Login window opens.
    Login

  3. From the DSN list, select the upgraded Non-Production database.
  4. Enter the database System Administrator (SA) Username and Password, and then select OK.
  5. In Tools, select Shift+Ctrl+Del, and then select OK.
    A confirmation window opens stating that deleting the queue causes the process to restart for all providers and should only be done as a last option.
  6. Select Yes.
  7. Select Verify.
  8. Review any provider enrollment issues identified by the utility. If necessary, export the results to a .csv file.
  9. Select Export.
    The system automatically saves the file, ePrescribingProviderMigration.csv in the folder, you ran the utility from. No alert message displays confirming the action.
  10. Resolve the issues identified by the utility in your Production environment.
  11. Complete the upgrade in your Production environment.
  12. Access the ePrescribing Provider Migration utility and connect to your Production environment by using the database system administrator (SA) Username and Password.
  13. Verify no new issues are identified by the utility. If necessary, export the results to a csv file.
  14. Resolve any new issues identified by the utility in your Production environment.
  15. Select Send to submit the changes to Surescripts.
    After changes are accepted by Surescripts, the providers names are removed from the list.

    If you have any issues running the ePrescribing Provider Migration utility, open a case in NextGen Healthcare Success Community.

Provider Migration for Self-Hosted Systems