NextGen Knowledge Center

Validate a Person/Patient Address - Match Found

This is the process flow for when a valid address is found in the USPS validation API. Both the user and the practice must be setup for real-time address validation before performing this procedure.

  1. To enter the patient/entity's address, select one of the following options:
    • Billing - Enter the address used by the practice to send statements, claim information, and any additional correspondence between the practice and the patient.
    • Secondary - Enter an additional address for the patient. For example, a case worker's address or second home.
  2. Enter the street address of the patient in the following fields:
    • Street 1 (required) - Enter the street address for the patient.
    • Street 2 - Enter additional mailing information. For example, apartment or suite number.
  3. To complete the address, enter or select the City, State, and Zip. The County and Country fields are not required for real-time address validation.
    • Zip (required) - Enter the zip code. The City, State, Country, and County fields will automatically-fill.

      You can enter the 9 digit zip code. For example, 12345-1234.

    • City (required) - Enter or select the city of the mailing address.
    • State (required) - Select the state for the patient's address.
  4. Select OK.
    The address fields are sent to the USPS address validation API and compared to the address fields in the USPS database.

    The USPS address validation API responds with a validation message, stating the address is a match to the address in the USPS database.

  5. Select OK.
    The next time the window is accessed the icon displays above the address fields.